Sr. Marketing Operation Project Manager

Posted 2 Days Ago
Be an Early Applicant
Cypress, TX
Mid level
Fintech • Real Estate • Financial Services
The Role
The Sr. Marketing Operation Project Manager at Mr. Cooper Group leads marketing campaign strategies, identifying process improvement opportunities and ensuring compliance. Responsibilities include managing project delivery, gathering requirements, and collaborating with cross-functional teams to drive operational excellence in a fast-paced environment.
Summary Generated by Built In

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Mr. Cooper is looking for an Sr. Marketing Operation Project Manager to join our Originations Marketing Team. The ideal candidate will have an immediate connection to Mr. Cooper’s core values: Challengers of Convention, Champions for our Customers, and Cheerleaders for our Team. 

This candidate will enjoy a fast-paced financial services environment company with over 6 million customers. This leader must be a high-energy and action-focused driver of results and revenue with a deep understanding of mortgage product marketing.

The Sr. Marketing Operation Project Manager is responsible for gathering marketing campaign requirements, estimating development efforts and setting proper priorities and timeline. The ideal candidate possesses a unique blend of business ownership, marketing and operations acumen, agility, and communication skills. This individual also excels in operations that enable predictability, scalability and efficiency.

Primary day-to-day responsibilities: 

  • Partner with marketing channel owners to plan and execute marketing strategies.
  • Identify opportunities for process improvements and strive for marketing optimization and operational excellence.
  • Constantly drive process excellence to ensure legal, regulatory compliance.
  • Translate marketing campaign plan to system requirements
  • Manage project delivery in a timely manner. 
  • Outstanding oral/written communication. Excellent communication skills to “tell a story”. 
  • Highly self-motivated, personally accountable, and adaptive with an ability to drive timelines and manage competing agendas
  • Strong team player with ability to develop effective working relationships across organization: Finance, Loan servicing, Sales, Operations, IT.
  • Ability to connect dots and play in white space

Education/Training Required 

  • Bachelor’s degree in Database Design/Management, Information System, Computer Science, or related field or equivalent professional experience.
  • 3+ years of experience in requirement gathering and project management.
  • Mortgage experience is a plus.
  • Proficient in MS-SQL, Excel, and PowerPoint
  • Prefer working knowledge of HCL Unica suites, including Unica Campaign, Unica Interact, Unica Journey.

Travel Required 

Less than 10% travel for agency visits, conferences, and skills development. 

Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V

Job Requisition ID:

023193

Job Category:

Project Management

Primary Location City:

Dallas

Primary Location Region:

Texas

Primary Location Postal Code:

75019

Primary Location Country:

United States of America

Additional Posting Location(s):

Top Skills

Ms-Sql
The Company
HQ: Dallas, TX
5,001 Employees
On-site Workplace
Year Founded: 1994

What We Do

With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.

We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.

We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.

We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.

We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.

At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.

Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.

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