Sr. Manager/Director Product Communications

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Harness is seeking a strategic and results-driven Senior Manager of Product Communications to shape and amplify the narratives that define our AI-native DevSecOps Platform and products. This role operates at the intersection of product, marketing, and media, transforming technical innovation into compelling, high-impact stories that engage engineering leaders, developers, and security teams.

As the strategic communications partner to our product leadership, product management, and product marketing teams, you will craft narratives that highlight Harness’ AI-native platform and core products—from Continuous Integration and Delivery to Feature Flags, Cloud Cost Management, and Traceable API Security. You’ll drive earned media, industry recognition, and thought leadership, ensuring our messaging stands out in a competitive market.

Success in this role requires a skilled storyteller with strong media instincts, a deep understanding of DevSecOps, and the ability to translate complex technical details into clear, engaging narratives. If you’re passionate about shaping industry conversations, securing media coverage, and defining the future of AI-powered software delivery, this is your opportunity to make an impact

• Develop and execute a proactive communications strategy that elevates Harness’ platform and products, ensuring clear, compelling, and differentiated market positioning.
• Craft impactful announcements, blogs, key messages, and narratives that support product news, innovation, and thought leadership.
• Own all aspects of product communications, including media engagement, executive thought leadership, speaking opportunities, and industry awards.
• Translate complex technical details into real-world value, creating messaging that resonates with key audiences.
• Monitor industry trends, competitive moves, and key influencers to refine and evolve our communications strategy.
• Lead media outreach and build strong relationships with journalists covering technology, developer tools, and security.
• Support product positioning and maintain a cohesive messaging framework across Harness’ platform, ensuring consistency and clarity

• 7+ years of experience in product communications or public relations, ideally in the technology or DevOps industry.
• Proven ability to build, scale, and execute media and press programs that drive meaningful impact.
• Strong media relationships and a track record of securing top-tier coverage.
• A deep understanding of what stories resonate with engineering leaders, developers, and security teams—and how to position them effectively.
• Exceptional writing skills, with the ability to craft compelling press pitches, press releases, thought leadership pieces, and executive messaging.
• The ability to distill complex technical concepts into clear, engaging narratives that define markets and articulate business value.
• A strong point of view on industry trends and the ability to shape conversations that move the industry forward.
• Strategic decision-making skills—able to balance competing priorities in a fast-moving environment.
• A high-energy, scrappy approach—comfortable juggling high-profile projects and handling urgent inbound requests with agility.
• Experience working seamlessly across product, technical, and marketing teams to drive cohesive, high-impact communications.

Remote from within the U.S.

What you will have at Harness

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

The anticipated base salary range for this position is $170,000 and $205,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. 

• Harness Grabs a $150m Line of Credit
• Welcome Split!
• SF Business Times - 2024 - 100 Fastest-Growing Private Companies in the Bay Area
• Forbes - 2024 America's Best Startup Employers
• SF Business Times - 2024 Fastest Growing Private Companies Awards
• Fast Co - 2024 100 Best Workplaces for Innovators

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.