Sr. Manager, Web Design & Production

Where A-Players Thrive.
We're an employee-owned, vertically-integrated builder of some of America's most popular health & wellness brands. With over 1,400 team members across multiple companies, we create best-in-class products that help make the world healthier and happier. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually. Learn more about our brands.
We're Looking For A: Sr. Manager, Web Design & Production to lead a team of Website designers and producers to produce ecommerce websites and landing pages for over a dozen high-performing CPG brands. Ideal candidates will bring a multidisciplinary mindset that understands how design, technology, and marketing intersect to produce sales. In addition, this role will work closely with business stakeholders, brand managers, retention marketers, software engineers, and product managers to define, develop, and maintain a comprehensive and custom direct-to-consumer ecommerce application. All Web design efforts will be evaluated and measured primarily by improvements in conversion rates, customer lifetime value, and engagement as well as other key performance indicators.
Location: Hybrid, Woodland Hills CA
What You'll Be Doing:

• Lead and manage 5-8 web and production designers.
• Oversee multiple WordPress e-commerce websites, microsites, sales funnel sites, and front-end designs for our custom e-commerce application.
• Partner closely with Art Director, designers, marketers, brand managers, customer service staff, and engineers to define interface and user requirements.
• Develop data-driven hypotheses that can be tested to improve business metrics and customer satisfaction.
• Guide web design staff on how to increase conversion rates, click-through rates, engagement,t and other key metrics, track results, and socialize those results throughout the company.
• Analyze, map, and optimize user flows on branded e-commerce websites.
• In partnership with Product Managers, own features and experiences from initial concept through testing and launch and follow through on results.
• Develop new approaches to complex interface and user-experience problems, and convey these designs to cross-functional teams in the form of prototypes, Figma files, sitemaps, user stories, and user flows.
• Design and prototype innovative and visually stunning interfaces.
• A/B test various design ideas using VWO split-testing software, analyze results, and report these cross-departmentally.
• Collaborate with designers, marketers, and engineers to conduct usability tests, process observations, and implement recommendations.
• Produce pages and functionality in the WordPress environment.
• Coordinate efforts with backend developers for e-commerce functionality and data reporting.

Qualifications (Note: We strongly encourage you to apply even if you don't tick ALL of these boxes.):

• 10+ years of Web design experience developing interfaces for mobile and desktop. Ability to design and prototype UI for mobile first and must have an eye for design and user-interface consistency across desktop and mobile
• 10+ years of web graphics production experience
• 10+ years experience designing high-fidelity graphic assets in various web design/production software such as Photoshop, Figma, etc.
• 5+ years experience in e-commerce, ideally with websites that experience revenues of $10M+ annually
• 5+ years of experience building and maintaining WordPress websites with various plugins
• 3+ years experience managing teams that include web and production staff
• 3+ years of A/B testing web pages to improve sales metrics
• 3+ years designing, building, and measuring direct-response landing pages for continual conversion-rate optimization
• Experience building sites in HTML, Javascript, and CSS and various e-commerce platforms such as WordPress, Shopify, etc. Experience with Angular a plus
• Basic understanding of the frameworks, techniques, and approaches for front-end and back-end website development
• Working familiarity with the Agile methodology
• Strong understanding of website metrics, how to access them, and how to make decisions based on those metrics

Golden Perks & Benefits:

• Comprehensive healthcare coverage - We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We've donated over $6.1 million to date.
• We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
• 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
• Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
• Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
• Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.
• Work towards our collective goals and earn up to 2 extra weeks of pay each month, based on the achievement of KPIs.
• Celebrate your accomplishments with our Win of the Week, Spot Bonus, Work Anniversary, and Shout-Outs programs, where your hard work is not only valued but also acknowledged and rewarded.
• Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
• For those coming into our Woodland Hills, CA office, you'll find a fully stocked kitchen and a free on-site gym.
• Virtual and in-person company events, like our annual holiday party, happy hours, and virtual cooking nights, designed to cultivate connections and enhance work-life balance.

To read more about our Perks & Benefits, click here .
The base salary range is $125,200- $145,000, plus annual & monthly KPI bonus potential.
The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote.
Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.
We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
A Note to Recruiting Agencies: At Golden Hippo, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Hippo will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won't pay any fees for placements. Thank you for your understanding.
Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Hippo recruiters will only contact applicants from our official company e-mail domain, (NAME @GOLDENHIPPO.COM ) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Hippo recruiters will neversend you checks, or ask you to disclose personal financial details. If you receive any suspicious communications regarding an open position or a job offer, please contact Golden Hippo directly at [email protected] to verify its validity.
Click here to learn more about general internet safety and our hiring practices.
Click here to view our Privacy Notice to Job Applicants.