Sr. Manager, Software Engineering

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Senior Manager, Software Engineering

The Salesforce Business Technology (Biz Tech) organization is looking for an enthusiastic engineering manager to lead our application development teams that support our customer support organizations. 

This people and technology leadership role will manage and lead a team of software engineers with concerted focus on nurturing our Ohana culture. The ideal candidate will have a proven track record of increasing responsibility and have demonstrated success in building and leading technical teams, and in defining, implementing, and influencing engineering strategy and excellence. We are looking for someone with strong leadership skills who will work with teams of highly motivated software engineers and provide guidance through their career progression. We use Agile/Scrum methodologies, so experience working in that environment is a big plus.

Responsibilities

• Hire, develop, and cultivate amazing people

• Lead a team of application developers and quality engineers through project initiation, execution and deployment.

• Work closely with each direct staff member to assess and improve their skills and partner with them on defining their career paths.

• Influence technology direction and architecture across an integrated functional area

• Innovate and optimize engineering processes and standards

• Lead operational excellence and improve development team processes and metrics that influence productivity, efficiency, and quality of the scrum team

• Daily management of objectives, priorities, trade offs, risk and performance management of all reporting staff (employee and contingent workers)

• Assign areas of ownership; ensure engineers have clear priorities and adequate resources

• Lead and participate in technology discussions and planning with product management, internal business partners and other Biz Tech delivery partners.

• Communicate status, risks to schedules and offer mitigation strategies to ensure timely delivery of all committed projects across the delivery teams

Required Skills

• 10+ years software development experience with a distinguished track record on technically demanding projects, with at least 3 years of management experience

• 5+ years experience in Java/C++, HTML/Javascript/CSS, Mulesoft, Relational Database.

• Strong technical background in object-oriented programming and web application development

• Significant experience in managing complex projects that require a deep understanding of the application logic and dependencies

• Proven passion around personal and professional development of direct reports

• Strong verbal and written communication skills, impeccable organizational and time management skills

• Passionate about innovation and creativity

• Expertise in Agile development and methodologies

• Bachelor's degree in Computer Science or equivalent experience required

Desired Skills/Experience

• Force.com development/implementation experience

• Salesforce certifications

• Scrum Master Certification

• Master's degree

About Salesforce

Salesforce, the Customer Success Platform, and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals tremendous opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners, and communities, we are working to improve the state of the world.

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