Sr Manager, Compliance Advisory – TPRM & Operations

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

LendingClub Bank’s Compliance Team is looking for an experienced Sr Manager, Compliance Advisory – TPRM (Third Party Risk Management) and Operations. The Sr Manager will report to the Sr Director, Compliance Advisory and provide compliance oversight across TPRM & Banking Operations. The Sr Manager, will help set the Bank’s compliance risk management strategy and will work with leaders across the business to implement policies, procedures, and process controls designed to assure ongoing compliance with all applicable laws, regulations, and internal policies.

What You'll Do

• Assist in the development and maintain enterprise compliance policies that set forth all law, rule and regulatory requirements to which the Bank and its employees must adhere
• Collaborate with first-line management to develop and implement operational procedures and process controls designed to assure compliance and provide independent oversight of compliance risks to identify and remediate deficiencies
• Directly oversee the Bank’s compliance activities and provide Compliance Advisory to the Bank Operations Team
• Coordinate with other compliance leaders on the identification and measurement of compliance risks and the adequacy of controls to mitigate those
• Participate in discussions with senior management including within strategic priorities, risk assessments, regulatory change management, compliance monitoring and testing, training, issues management, consumer complaints, and third party risk (particularly the Bank’s sub-servicers and service providers)
• Advise and credibly challenge Business Teams on the development and implementation of new or changes to products and services to assess compliance risks and ensure appropriate controls are in place to mitigate those risks
• Develop and present analysis and reporting to management on the status of the compliance program and material regulatory risks to senior leadership
• Serve as a point of contact for compliance audits and regulatory examinations and spearhead corrective actions and remediation efforts
• Collaborate with compliance staff and expand their regulatory knowledge and advance their skills to promote professional development and career growth
• Execute key responsibilities and make decisions on behalf of the Sr Director, Compliance Advisory in their absence or as delegated by the Deputy CCO
• Implement and maintain a compliance program for Bank Operations and Third Party Risk Management designed to assess all regulatory risks related to consumer and commercial lending operations, including identifying gaps in controls, highlighting areas of highest risk, and developing appropriate risk mitigation strategies 
• Develop and maintain policies, standards, and other documented measures to formally set forth the principles and practices of regulatory compliance related to lending operations 
• Assist the Compliance Management Program Officer with the development of regulation-based training and targeted role-based training covering the laws, regulations, and policy requirements related to lending operations 
• Establish monitoring protocols to assess and measure operations compliance with legal and regulatory requirements and identify defects and deficiencies requiring corrective action 
• Ensure compliance issues identified by any means and through any source related to lending operations are recorded, tracked, and reported to ensure their appropriate and timely resolution 
• Liaise with examiners and auditors on reviews of the company’s efforts to comply with regulatory requirements related to lending operations 
• Coordinate with Regulatory Change Management to identify new or changes to laws, regulations, and regulatory guidance related to lending operations compliance and work with business management to operationalize requirements 
• Prepare, deliver, and effectively communicate analysis and reporting regarding Bank operations compliance to oversight committees, management, and the board 
• Move across function lines within the Compliance Department to assist team members with other compliance-related responsibilities, including for example, fair lending, community reinvestment, BSA/AML, issues management, policy and procedure development, and third-party compliance oversight 

About You

• 8+ years of experience in similar roles within regulated Banking entity either serving as a Compliance Officer, Internal Audit Function and/or Internal Controls Functions. Experience working at a large bank and/or fintech preferred. Bachelor’s degree or higher in a related field; or equivalent work experience 
• Experience in providing Compliance oversight, advisory and/or testing over Bank Operations functions 
• Experience in managing, overseeing, advising or testing TPRM compliance programs
• Proficient in consumer compliance and related consumer protection regulations (i.e. TCPA, FDCPA, SCRA/MLA, ECOA, EFTA, etc.), state laws and safety and soundness risks
• Demonstrated ability to manage exams, regulatory interactions and requests
• Experience in working in a fast paced dynamic environment with the ability to manage multiple programs and projects simultaneously
• Strong leadership skills with the ability to manage multiple staff of various experience levels while also being hands on
• Familiar with and experience managing within a Compliance Management System
• Strong working knowledge of consumer protection laws and regulations and associated risks, and the internal controls needed to mitigate those risks 
• Experience managing or supervising others 
• Strong communication skills and the ability to influence decisions and drive change
• Self-starter with ability to think independently, take ownership, and drive initiatives to resolution 
• Solid analytical, problem solving, and critical thinking skills 
• Ability to handle multiple priorities in a rapidly changing environment 
• CRCM or similar certification preferred

Work Location
San Francisco, Lehi, or New York 
 
We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays, and Thursdays.
 
Time Zone Requirements 
Local hours (PT, MT, ET)
Travel Requirements 
If you need to travel for work, LendingClub will cover your travel related expenses.
 
Compensation
The target base salary range for this position is 137,000-210,000. The position is also eligible to receive a bonus (which is based on company performance, employee performance and eligible earnings), equity, and benefits. Our salary ranges, other compensation and benefits offered are determined by role, experience level and location.
 
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
 
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LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. 

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].