Sr. Lead, Process & Strategy

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. 

The Need

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Sr. Lead, Process & Strategy to provide leadership in division strategy, alignment, internal communications and portfolio management for the Global Legal, Governance, Risk & Compliance division (LGRC).

The Sr. Lead, Process & Strategy will lead in design and management of customer solutions and other LGRC initiatives, process development for the LGRC division, and divisional transparency and accountability.

This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Director of Legal Operations and Customer Solutions when hired, and to the Chief Risk Officer in the interim and is only available for candidates with the right to work in the US.

Responsibilities:

Process, Policies and Procedures

• Establish, monitor, and continuously improve a divisional processes framework that enables LGRC to function, communicate, and report agilely and effectively as an integrated team of teams.

• Lead the division to create a transparent process for tracking and communicating the progress and effectiveness of LGRC initiatives through dashboards or other means.

• Lead the process for quarterly reporting.

Strategy, Leadership and Management

• Lead the process of establishing annual divisional strategy, goals, and budgets.

• Lead a process to set standards for determining what is “strategic” and serve a “control tower” function to ensure that all LGRC projects are strategically aligned.

• Lead and advise on the selection, adoption and use of standardized tools for project management and other components of the LGRC processes framework.

• Lead multidisciplinary teams formed as necessary to deliver on these or other responsibilities.

Project Management and Support

• Provide project management support to the design and execution of LGRC “Solutions” projects.

• Collaborate with LGRC colleagues in support of other projects.

• Provide change management guidance and assistance to LGRC colleagues.

Networking and Partnership

• Foster relationships across cross-functional teams to secure necessary support for new and ongoing initiatives.

• Initiate engagement with internal and external stakeholders to gather insights and inputs that inform project design and to marshal resources for project execution.

Training and Development

• Build change management capacity within LGRC.

• Build Agile practices capacity within LGRC.

• Develop behavior change design expertise and build that capacity within LGRC.

General Tasks

• Participate in IJM’s community of spiritual formation.

Qualifications:

Education & Experience

• Bachelor’s degree in pertinent area of study. Master’s degree strongly preferred.

• Project management certification.

• Agile certification.

• Change management and/or Learning and Development certification strongly preferred.

• Five-plus years professional experience in project management, learning and development, and change management.

Technical Competencies

• Strategic, critical thinker.

• Organized.

• Ability to prioritize based on strategic objectives.

• Ability to work independently and with a team.

• Communicates concisely, clearly, and convincingly both verbally and in writing.

• Organized.

• Experience with budgeting preferred.

Critical Qualities:

• Eager commitment to IJM’s Core Values: Christian, Professional and Bridge-Building.

• Holds a valid passport and is able to travel both domestically and internationally on short notice.

• Relational, servant leadership. Cross-functional strategist and influencer.

• High emotional intelligence and cultural intelligence.

• Collaborative, solutions-oriented, and creative problem-solver.

• Customer experience-oriented.

Application Process:

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.

*What is a statement of faith?
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

What does IJM have to offer?

• Comprehensive Medical/Dental/Vision benefits

• Monthly commuter and parking benefits in the DC metro area

• Retirement benefit options

• Paid leave starting at 23 days

• 12 holidays (plus early release the day prior)

• Daily, quarterly, and annual community spiritual formation

• Robust staff care resources

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate’s value congruence and thorough background, police clearance, and reference check processes.

At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.

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