Technical Implementation Consultant

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.

The Implementation Consultant (IC) will be responsible for owning the overall design of assigned projects as well as recommending best practices for solutions based on client business needs in line with core ARA software functionality.

This role will require design and mapping of business requirements and solutions to system configuration requirements. The IC will work with internal and external cross-disciplinary teams to capture and document requirements. These documents need to be precise and clear as the IC will use these as a basis for implementing the design, assigning activities to other project team members (where required), and will be used as the basis for unit, system, functional and client testing.

Demonstrates the following Leadership Skills:

• Proactive in approach to day-to-day tasks and ability to understand and recognise where priorities/plan may need to change
• Sets Deadlines for Project Team Members
• Monitors Progress, and Follows-up/Escalates where necessary
• Analyses/Identifies areas of risk and develops plans to minimize
• Seeks opportunities to develop professional skills
• Travels with client or project team as needed
• Provides Respectful Feedback

Accountabilities:

• Review and participate in any customer design phase of a delivery project to ensure the requirements are captured in an effective and consistent manner.
• Document and translate the client requirements as appropriate for input into requirements capturing tools, according to team standards.
• Provide product analysis, design functionality & feature support to cross-discipline task teams where relevant.
• Own, manage and monitor project backlog and iteration planning and reporting process.
• Hold daily stand-ups to review progress against project schedule, allocate or reallocate work within the project team (including self) to ensure that all tasks are being actioned as expected according to schedule.
• Ensure personal and assigned team deadlines are met.
• Escalate any slippage on project deadlines for self and team.
• Periodically, with the wider services team, review analysis documentation and tools to keep them up to date with product evolution.

Responsibilities:

• Can exercise independent judgment and take the lead role on any project with minimal direction.
• Oversees, and has accountability for the successful completion of all aspects of the project teams assigned work.
• Works closely with the assigned Project Manager to ensure project scope is delivered.
• Ensure all tasks (self and team) are completed on time whilst ensuring comprehensive attention to detail.
• Plan and organise work (self and team) to produce the required deliverables to overall timelines.
• Deal effectively and professionally with requests that have the potential to disrupt schedule whilst keeping all parties informed and appraised of impact.
• Develop effective lines of communication with all staff to ensure optimised cross-discipline team interaction.
• Establish and maintain effective working relationships both internally and externally.
• Apply analytical and problem-solving skills to complex problems.
• Ensure detailed understanding of product functionality and features.
• Utilise product knowledge and analysis skills to aid in the gathering and documentation of product requirements.
• Listen and respond positively to people with a differing view and opinion to arrive at an agreed position to move forward.

Required Skills:

• Demonstrates the ability to adequately prepare and maintain the following documents/tools:
• Business Process understanding and Definition
• Liaise with Subject Matter Expert (SME) to analyse Client Business Processes and translate them into Sphera Application Workflows/Requirements
• Requirements Capture and Definition
• Strong Documentation creation skills
• Implementation of requirements into software configuration
• Resource management within an assigned project
• Project backlog creation and iteration planning, reporting and management

Additional Experience and Expectations:

• Bachelor's degree (2:1 or higher) in a related field (Computer Science, Engineering etc).
• At least 2-3 years of consulting experience in a related area or 3-5 years systems analysis experience in a consultancy environment.
• Experience of working with tools such as Javascript or C# and SQL
• Experience and application of Process Safety Risk Management processes (including HAZOP/ LOPA / FMEA etc.)
• Knowledge and understanding of implementation and configuration of enterprise systems.
• Experienced with implementation of software projects.
• Able to understand and discuss Software/IT implementation topics such as cloud/on-prem software solutions, configuration, functional and non-functional testing, deployment, UAT.
• Motivated, enthusiastic, collaborative team player with strong interpersonal skills and ability to take a leadership role within an assigned project (Lead Analyst project role).
• Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
• Ability to learn quickly and think creatively.
• Willingness to travel nationally and internationally.

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Sphera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.