Sr. Human Resources Generalist- Jacksonville

Posted 4 Days Ago
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Jacksonville, FL
Senior level
Fintech • Payments • Financial Services
The Role
The Sr. Human Resources Generalist provides HR support across various disciplines including employee benefits and talent acquisition. Responsibilities include managing HR operations for multiple branches, facilitating employee events, ensuring compliance with policies, and partnering with management on HR initiatives. The role requires strong analytical skills and a customer service orientation to address employee concerns and implement HR programs.
Summary Generated by Built In

CompanyFederal Reserve Bank of Atlanta

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

The Sr. Human Resources Generalist provides employee and management support in a variety of human resource disciplines to include employee benefits, talent acquisition, coordination of employee and retiree events and activities, and the coordination and facilitation of employee training. Works closely with HR Business Partners, Shared Services and HR units to deliver HR services and provides analytical and program support on HR projects as requested. Develops local Human Resource Department budgets and provides routine monitoring against these budgets. Assists with employee concerns and serves as an escalation point within the organization for resolution. Partners with local management to support local and Bank initiatives in the development of desired cultures. 

 

We are a dynamic hybrid workplace environment that requires at least 2-3 days a week in the Jacksonville office. Generalist will also support the Office of Employee Benefits (OEB) branch in New Jersey.

 

Key Responsibilities:

  • Serves as the primary employee contact on human resource disciplines for at least two branches/non-Atlanta locations, providing wholistic insight and guidance for HR related policies, processes, planning, and direction for local personnel. Cultivates desired local culture, in conjunction with local leadership and facilitates connection to the Atlanta office and local staff on employee concerns and engagement.

  • Executes day-to-day HR related functions as it relates to policies and procedures. Works on moderate to complex issues where analysis of situations and data requires an in-depth evaluation of factors; normally receives little instruction on day-to-day work and general instructions on new assignments. Identifies the more critical activities and adjust priorities, as needed.

  • Plans and facilitates HR-sponsored employee events to include: The 25 Year Club; retirement luncheons; employee appreciation activities/events; employee breaks; and holiday events. Recommends and implements processes and procedures to ensure compliance with Bank policies and standards. Ensures event expenditures adhere to prescribed policy and budgetary guidelines.

  • Responsibilities could include executing work with Talent Acquisition, Organizational Development, Medical Leave Services, Employee Relations, Benefits, or other areas as needed. Provides timely, accurate, management information on the status of human resource efforts to business line clients. Facilitates programs, partners with vendors, and conducts training and assessments upon request.

  • Strong teamwork and customer service orientation; applies knowledge of and experience with team products, services and customers to efficiently and effectively document existing workflows and create new processes. Draws on experience to resolve moderately complex issues. Adheres to team guidelines and fulfills own responsibilities to accomplish team and personal goals. Demonstrates flexibility to adjust as needed. Engages with team, all levels of management, and other stakeholders to collect feedback and input and complete work activities

 

Qualifications: 

  • Bachelor’s degree in human resources or related field, or equivalent years of experience.

  • Five to eight years of experience preferred

  • Travel 10-25%, location dependent

  • Ability to operate within HCM systems (Workday) 

  • Proficient in Microsoft Office Suite Tools (Word, Excel, PowerPoint, Teams)

  • Project/Talent Management skills 

  • Training & Development knowledge 

  • Strong analytical skills with experience in conducting root cause analysis and driving process improvements.

  • Excellent relationship building and communication skills with an ability to answer questions tactfully and resolve difficult situations with team members and leaders.

  • Demonstrated organizational skills including the ability to prioritize workload, balance conflicting priorities, and attention to detail.

Certifications Preferred

  • HR Generalist Certificate (preferred)

  • Assessment administration and facilitation (e.g., DiSC, Strength Finders, Myers Briggs, Hogan, 360s) 

  • Training and facilitation (Crucial Conversations, Crucial Accountability, Team Building)

 

Additional Qualifications:

  • You're customer centric: You keep the employee experience at the forefront of everything you do. You’re able to navigate between the two worlds of user experience and compliance, and you never sacrifice one for the other.

  • You’re a builder: You know how to create brand new processes/programs from scratch. If there is no map, you become the cartographer.

  • You’re inclusive: You recognize the power of diversity. You believe in a supportive and inclusive workplace, where everyone feels valued and included.

  • You’re collaborative: You can manage multiple stakeholders. You pull together the right people to deliver the efficient outcome. You get things done by working both with and through people. You don’t need to be someone’s direct manager to influence work.

  • You have the knowledge and expertise to own outcomes. You work with independence and sound judgement to ensure the best outcome for employees while mitigating risk for the Bank.

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

Comprehensive healthcare options (Medical, Dental, and Vision)

  • 401K match, and a fully funded pension plan

  • Paid vacation and holidays; flexible work environment

  • Generously subsidized public transportation

  • Education Assistance Program

  • Professional development programs, training and conferences

  • And more…

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).
 
The Federal Reserve Bank of Atlanta is an equal opportunity employer.


Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)No

Job Category

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

Privacy Notice

The Company
Kansas City, MO
2,289 Employees
On-site Workplace

What We Do

This page is dedicated to Federal Reserve System career and employment related information only. Comments not pertaining to Fed recruiting will be removed.

The Fed - Make a world of difference in the global economy

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us
There will always be room for personal growth
Our people are first
You’ll find the right balance
Your responsibilities will be meaningful

We hope that you will be our future colleague.

Find your preferred locations around the United States and explore the breadth of opportunity available at the Federal Reserve.

Atlanta https://www.frbatlanta.org/
Boston http://www.bostonfed.org/
Chicago https://www.chicagofed.org/
Cleveland https://www.clevelandfed.org/
Dallas http://dallasfed.org/
Kansas City https://www.kansascityfed.org/
Minneapolis https://www.minneapolisfed.org/
New York http://www.newyorkfed.org/
Philadelphia https://www.philadelphiafed.org/
Richmond https://www.richmondfed.org/
San Francisco http://www.frbsf.org/
St. Louis https://www.stlouisfed.org/
Board http://www.federalreserve.gov/

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