Sr. HR Support Engineer

Sr. Engineer (HR support engineer)

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account
(RingCentral).
It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that
someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+
annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market
opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million
annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.
RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers,
orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral
applies to their core software solutions.

Job Description:
● Workday Associate who has expertise in Workday HCM Management Optimisation in
two or more functional modules with hands on configuration expertise
● Experience with Workday Studio Development, Core Connectors, Web Services and
Custom APIs, Custom Reports and fields, Migration process, complex studio integrations
and ably support on other downstream systems.
● Focusing development of individuals to meet future business needs Ability to multi task
effectively Advise clients on industry standards and leading practices
● Lead and participate in system testing activities such as data validation regression
testing and end user acceptance testing
● Stay up to date on Workday releases and updates and recommend changes or
enhancements to improve system efficiency
● Participate in project planning and execution to ensure that Workday solutions are
delivered successfully
● Create and maintain detailed documentation of business requirements process flows
system configuration and test plans Workday Consultants need skills in Communication
Time Management Organization Problem Solving and Technology
● Self motivated highly organized individual with the ability to prioritize independently
while demonstrating a sense of urgency

● Ability to exercise confidentiality tact and independent judgment in the performance of
duties Ability to manage change effectively always mindful of technology business
processes and systems implications.
● Validate data and analysis for accuracy and relevance and follow risk management and
compliance procedures to keep up-to-date with technical developments for business
area.
● Seek opportunities to learn about other cultures and other parts of the business across
the firm.
Required Skill:
● In-depth knowledge of Workday Studio, XML, XSLT, SOAP, and REST web services
Preferred Skill:
● Experience with Workday Extend development, including Core Connector, Cloud
Connector, EIB.

What we offer:
● Comprehensive HMO package (medical and dental)
● Paid time off and paid sick leave
● Quarterly Performance Bonus
● Employee Assistance and Wellness Programs
RingCentral’s Solutions Engineering team uses expert knowledge of our platform to help new
and existing clients create custom solutions that make the most of our technology.
RingCentral is the #1 global cloud-based communications provider because it is not just selling
solutions; it is enabling human connections. That’s why RingCentral is the largest and fastest-
growing pure-play provider in its space.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it:
RingCentral is recognized as the Best Place to Work by Glassdoor, the Top Work Culture by
Comparably and RingCentral holds local BPTW awards in every major location. Bottom line: We
are committed to hiring and retaining great people because we know you power our success.
About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified
communications and collaboration solutions. It is being serviced in the Philippines by its offshore
partner Acquire Asia Pacific Philippines, Inc.
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of
Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the
US, as well as from comprehensive Work-from-Home environments, where client-permitted.
We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the
Philippines.
We have 15 years of experience delivering intelligent contact center and back-office functions
for global businesses across many industries including telecommunications, banking and
financial services, insurance, media, education, and retail. We're recognized as being Safe,
Flexible, and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking
for strong candidates to join our team and partner with one of the biggest cloud
communications companies in the world - RingCentral. We value our employees highly and, as
such, offer excellent career development programs and competitive compensation and benefits
packages.
Acquire BPO is an equal-opportunity employer that truly values diversity. We do not
discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age,
marital status, veteran status, or disability status.

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