Sr. HR Associate

At G-P, our mission is to break down barriers to global business, enabling opportunities for everyone, everywhere. With remote-first and diverse teams all around the world, our people are the key to achieving this mission. That’s why we trust our Dream Team members with the flexibility and autonomy to do their best and most innovative work, encourage and support their personal growth and career development, and believe in recognition for a job well done.

The work you’ll be a part of here will have a positive impact on people and their work/life possibilities around the world. Our industry-leading SaaS-based Global Employment Platform™ enables our customers to expand and grow into 180+ countries, creating more opportunities for global success – without requiring entity or subsidiary setup. Beyond the power of our platform, we never forget that behind every hire is a human being. And that brings us to you.

Beyond a competitive compensation and benefits package, what we offer to all employees is the clear and simple promise of Opportunity Made Possible. Come expand your skills in new ways and experience the thrill of impacting the way the world works, today and in the future.

About the position:

As an Senior HR Associate in a fast-growing company, you will have responsibility for supporting professionals we engage on behalf of our customers throughout the region (UK & Ireland) and assisting in the management of the back-end HR, accounting, and legal service providers that support the infrastructure of our international entities. You will be a very active role in delivering best in class Customer and Professional service and in driving GP’s goals and objectives.

What you can expect to do:

• Support the onboarding of new hires, including payroll setup and benefit enrollments as required
• Use best practices and knowledge of internal or external business issues to improve products or services
• Solve problems; take a new perspective on developing solutions
• Work independently, receive minimal guidance
• Have knowledge of best practices and how own area integrates with others
• Act as a resource for others
• Maintaining meticulous customer records in our online portal
• Provide subject matter expert support to our customers through contract negotiations = and delivering an exceptional experience while onboarding employees in various countries
• Managing local payroll providers, benefits brokers and other partners
• Responding to customer queries and advising on benefits, international payroll, expense reporting, and other HR matters that invariably arise for customers hiring internationally
• Supporting with terminations and visa applications, to the extent needed
• Serve as our regional expert for all human resources functions
• Advise customers on market norm benefits
• Manage customer relationships in conjunction with members of the customer services team
• Handle ongoing matters with existing customers by pulling in appropriate members of the team to resolve customer queries
• Work with the customer and operations teams to identify and manage service improvement activities
• Creative thinking, and the ability to negotiate win-win-win solutions for our customers, our team members who work for our customers, and our company

What we are looking for:

• BS/BA Degree or higher in Human Resources, International Business, Accounting, Law, or other depending on experience
• 1-3 years of previous Human Resources Specialist/Generalist experience in (UK & Ireland), additional country knowledge welcomed
• Solid working knowledge and familiarity with HR concepts, practices, procedures, and employment laws in (UK & Ireland)
• Maintain in-depth knowledge of legal requirements related to in-country management of employees on behalf of our customers: reducing legal risks, and ensuring regulatory compliance
• Must have proven history of ability to multi-task in a fast-paced environment
• Ability to prioritize and self-motivate while working independently and in a team environment
• Requires someone who is resourceful and unafraid to step into unknown territory and “figure things out” while understanding the complexities and adhering to compliance
• Willingness to work flexible hours across time zones, as required for international business
• Technical fluency: Ability to navigate multiple computer systems, applications, and tools
• Global interaction and excellent communication skills, both written and spoken
• Experience with Google Sheet, Google Docs, Google Slides, Outlook and SharePoint
• Customer Service oriented, highly professional and a great attitude
• Ability to pay meticulous attention to detail, yet also see “the big picture”
• Creative thinking to solve problems
• Highly reliable and organized
• Committed to great work
• Great professional work references

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the National Vetting Bureau (Children and Vulnerable Persons) Act 2012, the Private Security Services Act 2004, and the Criminal Justice (Spent Convictions and Certain Disclosures) Act 2016. 
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