Quiq is the leader in enterprise agentic AI for CX. We help brands re-imagine the customer journey and deliver personalized, proactive support at every touch point at scale. The powerful combination of AI Agents, an AI Contact Center, and AI-powered business process automation enable brands to deliver multimodal, omnichannel experiences across voice, email, and digital channels, as well as seamless escalations from AI to human agents. Purpose-built for CX by CX and AI experts, Quiq’s AI Studio is an easy-to-use, model agnostic, rapid agentic AI builder with out-of-the-box real-time observability. AI Studio includes a complete ecosystem of tools, integrations, and AI guardrails that support the full AI development life cycle – everything needed to design, build, deploy, manage, and scale custom AI solutions. The world’s leading brands, including Volvo, Spirit Airlines, Brinks, Lane Bryant and IHG Hotels & Resorts, trust Quiq to bring their AI strategies to life. Visit https://quiq.com/ to learn more.
Company Description
Quiq is a fully-remote company headquartered in Bozeman, MT, with employees across the United States and Europe. Founded in 2015 by Mike Myer and Bill O’Neill, Quiq was created to make it easier for consumers to communicate with the brands they love via voice, email, or one of the dozens of digital channels Quiq supports, including WhatsApp and Apple Messages for Business. The Quiq team has deep roots in CX, hailing from companies like Kore.ai, Amelia, Zendesk, LivePerson, Oracle, and RightNow Technologies, and has been at the forefront of AI innovation from Conversational AI to Generative and now Agentic AI.
Role Overview
Quiq is seeking a Senior Manager of Field Marketing to join our fast moving, innovative, fully remote team to develop and execute our field and events strategy focused on driving business with the world’s most loved enterprise brands in the US.
The ideal candidate is a creative thinker, revenue-focused powerhouse that loves working collaboratively with sales to design and execute field experiences that turn curious prospects into happy Quiq customers in this rapidly evolving AI market. We are looking for an up and coming leader with commercially-focused event management experience, exceptional organizational and leadership skills, and the ability to work cross functionally with the Sales and Product teams to drive pipeline growth in a rapidly evolving industry. Strong ability to analyze data to guide decision-making and optimize ROI is required. Experience creating and executing events targeted toward the technical buyer a plus.
Quiq is a fast-paced, dynamic environment. A successful candidate can demonstrate proven experience in driving pipeline generation, deal velocity, improved win rates, and creative thinking that helps us drive awareness and market leadership.
The role reports to our VP of Brand and Strategy and will be considered a key player for the Quiq growth story. As the Senior Manager of Field Marketing, you will have the opportunity to own the strategy and execution designed to drive brand awareness and demand generation among enterprise companies, and showcase Quiq as a leader in enterprise agentic AI for CX. This role requires a player/coach mentality, comes with one headcount, and is considered part of the key marketing management team at Quiq.
Your Responsibilities
- Own the field marketing and events strategy
- Work cross-functionally with product, sales, customer success, and other teams to develop and execute go-to-market programs
- Develop and execute 1:1, 1-many, and industry-specific marketing programs, both virtual and in-person, to increase brand awareness, drive demand generation, pipeline contribution, product usage, retention, and expansion.
- Manage budget and ensure effective allocation of resources, while strategically optimizing spend to maximize ROI and align with broader business goals.
- Analyze market trends, competitive landscape and addressable market to guide regional priorities, with a deep understanding of market and competitive environment.
- Closely monitor KPIs and metrics to measure program effectiveness. Analyze data to optimize programs and demonstrate ROI to senior management.
What you Have
- 7+ years of B2B SaaS Field Marketing experience, with a proven track record of owning the full strategy and execution, including managing budgets, metrics and targets, and sales engagement focused on driving pipeline growth.
- Ability to adapt to the dynamic nature of a growth company and its evolving priorities.
- Strong problem-solving and analytical skills, using data to measure and optimize campaign performance and ROI.
- Deep understanding of event operations, vendor management, and industry standards for events targeting the enterprise segment.
- Experience breaking into new markets with a strong competitive landscape
- Hands-on experience with sales and marketing automation systems
Quiq is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to ensure that people feel supported and connected at work.
Benefits:
- Market competitive total compensation package
- Market competitive company paid family medical and individual dental and vision insurance coverage
- Flexible, unlimited vacation policy
- Stock options
- Strong company culture
What We Do
Quiq is a leading technology company based in Bozeman, Montana that makes it easy for people to have a conversation with a company. Do you ever wish you could just text message a company for help instead of having to call or email? Us too! That’s exactly why Quiq was founded. Founded in 2015, Quiq enables conversations between brands and their customers via messaging across SMS, Facebook Messenger, Apple Business Chat, Google Business Messenger, and dozens of other platforms. More than 100 companies, including Overstock, Club Med, Men’s Wearhouse and Piaget, trust Quiq to connect them to their customers via messaging. Our team has deep roots in CS and CX, and big plans to transform the space. And, these plans include you! We look forward to meeting you and growing Quiq together.
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