The Senior Director of Mid Market is a key leadership role responsible for driving the growth and success of the mid-market segment within the organization. This individual will oversee the development and execution of sales strategies, build relationships with key clients, and manage a high-performing team dedicated to serving mid-market clients. The Sr. Director will work closely with cross-functional teams, including marketing, product, and customer success, to ensure that the mid-market business is well-positioned for sustainable growth.
Key Responsibilities:
- Leadership & Team Management: Lead and inspire a team of sales and account managers, providing guidance, coaching, and support to drive performance and achieve business objectives.
- Pipeline Management: metric driven approach to pipeline management, with tactical and strategic support for team for managing outbound and inbound pipeline acceleration and optimization
- Strategy Development: Develop and implement effective sales strategies and go-to-market plans targeting mid-market clients, ensuring alignment with company goals.
- Client Relationship Management: Cultivate strong relationships with key mid-market clients, ensuring their needs are met while delivering value through products and services.
- Revenue Growth: Drive revenue generation and market share expansion within the mid-market segment by identifying new opportunities, negotiating contracts, and maximizing existing client relationships.
- Collaboration with Cross-Functional Teams: Partner with marketing, product, and customer success teams to create tailored solutions for mid-market clients, ensuring their success and long-term satisfaction.
- Market Insights & Reporting: Analyze market trends and competitor activity to inform business decisions and strategy adjustments. Provide regular performance reports to senior leadership.
- Process Optimization: Continuously improve sales processes, tools, and methodologies to increase efficiency and effectiveness within the mid-market team.
- Proven experience in sales leadership, particularly within the mid-market or similar B2B sales environments with demonstrable metric-driven focus.
- Strong track record of driving revenue growth, managing client relationships, and leading teams to success.
- In-depth understanding of the mid-market customer landscape and the ability to tailor sales strategies accordingly.
- Exceptional communication, negotiation, and presentation skills.
- Ability to think strategically while also managing day-to-day operations and team dynamics.
- Experience in working collaboratively with other departments to align business goals and customer needs.
- Bachelor's degree in Business, Marketing, or a related field (Master’s preferred).
- 10+ years of experience in sales leadership or a similar role, with a focus on mid-market sales.
- STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
- CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
- SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
- TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
- PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
- WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters.
- MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
The salary range is between $150,000.00 - $230,000.00 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. Commissions for this position are estimated to be $140,000.00 per year annually and are based on performance.
If you’re looking for the next opportunity in your career and want to work for a growing tech company, then apply now!
This role will be accepting applications until April 14th, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
What We Do
Sinch brings businesses and people closer with tools enabling personal engagement. Our leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice, and video. Our global headquarters are in Stockholm, Sweden, and we have a local presence in more than 30 countries - probably somewhere near you!