Sr. Director, Global Operations Transformation

Position Title: Sr. Director, Global Operations Transformation
Position Type: Regular - Full-Time
Position Location: Toronto HQ
Requisition ID: 34053
At McCain, we believe in meaningful technology - using digital technology not just for innovation, but to make a difference globally. Join a team where innovation drives purpose and technology shapes the future. This is your chance to develop sought-after expertise, work on exciting, high-impact projects, and create solutions that truly make a difference. If you're ready to push boundaries, tackle purposeful challenges, and build a career that matters, we want you on our team. As we embark on a strategic digital transformation journey, the role of Sr Director, Operations Transformation will be pivotal in modernizing our global operations capabilities across McCain Foods.
This individual will lead the transformation for operations, driven by the implementation of SAP S/4 HANA, ensuring alignment with McCain Foods' business objectives and sustainable growth. The role will work cross-functionally across regions and teams to deliver the insights and operational excellence required to support our global digital transformation strategy.
Reporting to the Global Head of Business Transformation, the successful candidate will be responsible building a new team, defining and implementing operational processes, ensuring standardization, efficiency, and effectiveness in process execution. They will lead all phases of the program, including blueprinting, solution design, testing, training, and deployment.
The Sr Director of Operations Transformation is as strategic as they are hands-on, someone who will not only execute a global vision but will also roll up their sleeves to ensure its success. If you are ready to make a tangible impact on a global scale, we encourage you to apply for this exciting opportunity to lead within one of the world's premier food companies.
KEY RESPONSIBILITIES:

• Decision Making: accountable for the delivery of an end-to-end solution, including design, implementation, documentation, and communication.
• Blueprinting and Design : leads team of process and data managers through blueprinting workshops and solution design activities to maximize value for McCain's platform.
• Standardization and Harmonization: works to standardize and harmonize the solution across all regions and business units to ensure alignment with the globally consistent process, reduce complexity, and increase efficiency.
• Stakeholder Management: communicates with global and regional process owners and manages stakeholders from both the business and IT teams, ensuring alignment to the process, the solution, its benefits, and their role in its execution.
• Risk Management: identifies and manages risks associated with the new solution, including compliance with regulations, managing operational risks, or addressing potential issues with process execution.
• Change Management: plays a critical role in managing change as the organization improves its maturity in this space, ensuring that changes are implemented effectively, and that staff are trained and supported through the change.
• Strategic Alignment: ensures that the solution aligns with and supports the organization's strategic objectives.
• Thought Leader : connects with both internal and external subject matter experts to bring modern, best in class operational capabilities to McCain.

REQUIRED QUALIFICIATTIONS:

• 10 years of experience leading global Operations Transformation initiatives.
• Proven experience in process standardization, operational efficiency, and supply chain optimization across multiple regions and business units.
• Deep understanding of how product and data flows across the value chain.
• Expertise in change management, with a deep understanding of how to drive the adoption of new technologies and processes across diverse teams.
• Strong knowledge of global manufacturing operations, including experience in food production or related industries.
• Demonstrated ability to manage large-scale, complex programs within fast-paced environments and deliver results within set timelines and budgets.
• Bachelor's degree in supply chain, operations management, or related fields.
• Proficiency in the Order to Cash, Procure to Pay, Quality Management and Agriculture Processes.

PERSONAL QUALIFICATIONS:

• Proven communication skills with an ability to engage both executive-level management and operational teams effectively.
• Results-driven and process improvement-focused with a strong propensity for excellence.
• In-depth industry knowledge within the context of food production and technology implementation and stays current with industry trends and new capabilities.
• Able to approach conflict resolution and negotiation with confidence and tact.
• Passion for innovation and continuous improvement, with a willingness to challenge the status quo.
• Leadership capability in coaching and mentoring, fostering a culture of growth and learning.
• Champions and leads organizational change, ensuring that the strategic goals are met with high standards of business value and innovation.
• Leverages influence, knowledge, and analytical prowess to make well-informed strategic decisions and to dynamically allocate resources.

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Compensation Package : $165,000.00 - 220,000.00 CA D annually + bonus eligibility + Long Term Incentive eligibility
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.
Benefits : At McCain, we're on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy
Job Family: Supply Chain & Logistics
Division: Global Finance
Department: Operations Transformation
Location(s): CA - Canada : New Brunswick : Florenceville-Bristol || CA - Canada : New Brunswick : Bathurst || CA - Canada : New Brunswick : Centreville || CA - Canada : New Brunswick : Edmundston || CA - Canada : New Brunswick : Fredericton || CA - Canada : New Brunswick : Grand Falls || CA - Canada : New Brunswick : Hartland || CA - Canada : New Brunswick : Moncton || CA - Canada : New Brunswick : Saint John || CA - Canada : New Brunswick : Somerville || CA - Canada : Ontario : Toronto
Company: McCain Foods (Canada)