Sr Director- Business Operations

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are seeking a dynamic and strategic Senior Director to play a critical role in our consumer organization. Reporting to the SVP Regional Engagement & Field Sales, coordinating and managing high-impact that drives business success. The ideal candidate will possess exceptional organizational and communication skills, alongside a strong foundation in business, financial, and program management. This role requires the ability to thrive in a fast-paced environment, managing multiple projects while fostering collaborative relationships with senior leadership.
This position will be based in Plano, Texas or Long Island City, NY
Responsibilities

• Collaborate with the SVP and VP team to prepare and review materials for monthly meetings, business reviews, and other key status/project updates.
• Lead the creation of meeting agendas and content for Regional and Field Sales Leadership sessions, ensuring follow-up on strategic agenda items.
• Partner with Field Sales teams, Regional GMs, and other stakeholders to develop cohesive action plans, KPIs, and execution strategies based on business update needs.
• Enhance collaboration across cross-functional teams, promoting a shared vision and transparency throughout the organization.
• Monitor and assess progress on key organizational goals, ensuring alignment with the company's mission and strategic objectives.
• Oversee the timely execution and delivery of projects by effectively managing timelines, resources, and communications.
• Serve as a primary point of contact for internal and external stakeholders involved in key initiatives.
• Act as a trusted advisor to the SVP, offering critical insights and strategic guidance.
• Prepare and manage executive reports, presentations, and communications for internal meetings.
• Coordinate team meetings, setting agendas, capturing minutes, and following up on action items to ensure accountability.
• Streamline processes and workflows to enhance efficiency and productivity for the management team.
• Cultivate a collaborative and high-performing team environment.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 8-10 years of professional experience, preferably in the telecom industry.
• At least 3 years in a business management role, such as operations or project management.
• Proven expertise in project coordination and management.
• Strong project reporting capabilities, with emphasis on cross-functional communication and engagement with executive leadership.
• Highly organized and detail-oriented, with a strong business acumen to inform prioritization decisions.
• Exceptional verbal and written communication skills, complemented by strong interpersonal abilities.
• Proven ability to balance multiple stakeholders and agendas with ease.
• Excellent presentation and facilitation skills.
• Solid financial and analytical skills with a results-driven mindset.
• Demonstrated capability to manage complex projects and drive cross-departmental initiatives.
• Experience collaborating with senior leaders and working with C-suite executives.
• High level of discretion and confidentiality in all interactions.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $161,186.00 - $230,265.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City