Sr DevOps Engineer

About Firework

Join Firework – Where Innovation Meets Impact

Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships.

At Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce.

If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together.

Summary

Our engineering team is growing!  We’re looking for a talented DevOps Engineer to join our global team and build scalable systems that will shape the future of our cloud infrastructure for our customer-facing and internal systems.

What You'll Be Doing

• Work across multiple functional teams to assess, design, build and maintain a highly fault-tolerant, elastic infrastructure of tools and automation on cloud.
• Create deployments, services, and other resources on Kubernetes clusters.
• Design, build, test, deploy, and automate stable/scalable services for the internal engineering team and end users.
• Champion for a flawless Service Level Agreement (SLA). Shoot for the 5 9s target.
• Be available on-call during your shift to handle any P0 incidents and help bring the systems back online.
• Create and manage CI/CD pipelines for automated testing, deployment, and any other use cases.
• Continuously monitor all the services and drive performance tuning.
• Maintain and improve our existing software engineering tools with upgrades and installations.
• Integrate secure solutions and compliance management including identity and access management role-based access control systems.
• Debug, troubleshoot, and resolve system level scale, performance, and automation problems.
• Provide multi-tier levels of support to engineering and non-engineering stakeholders.
• Check in code to Github repositories and perform code reviews for your fellow team members.

What You Should Have

• Bachelor’s degree in computer programming, computer science, or a related field.
• 5+ years experience in a DevOps or Site Reliability Engineer role.
• Mix of consumer technology and SaaS technology is ideal.
• Working and maintaining production experience of Kubernetes deployments and services.
• Kubernetes (k8s) and Docker production experience
• Built out continuous integration and continuous deployment pipelines.
• Able to write Bash and/or Python scripts.
• Ability to own and be responsible for the projects you will be working on.

We'll Be Excited If You Have

• Experience working with AWS cloud infrastructure and their various services.
• Fluent in Terraform/Terragrunt and writing Infrastructure as Code (IaC).
• Experience and thorough understanding of the Linux operating systems.
• Experience with high-traffic monitoring systems.
• Implementation of logging (Grafana/Prometheus), telemetry (New Relic), and tracing is ideal.
• Experience with Nginx deployments.Closely work with SQL and NoSQL databases and experience executing zero-downtime database upgrades.
• Excellent eye for security and creating bulletproof secure systems.
• Excellent and effective verbal, written, interpersonal communication skills.
• Comfortable with fast-paced change: ability to demonstrate comfort with ambiguity, adapt quickly and be effective in new situations in a highly dynamic setting.
• Data-driven but also imaginative and intuitive in coming up with ideas and solutions.
• Proven ability to balance multiple priorities in a collaborative team environment.

The role is hybrid and we are looking for candidates in the San Mateo, California.

The following represents the expected range of compensation for this role: The approximate annual pay range for this role is USD $140,000-$150,000. Other factors that impact compensation may include stock options. The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. Candidates may receive more information from the talent partner.

Don’t hold back

We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past.  As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.