About Us
Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com
Sr. Customer Retention Specialist -
Responsibilities:
- Responsible for meeting or exceeding assigned sales objectives and quotas for renewal business.
- Work closely with Customer Success, Sales and cross functional support teams to stay up to date with customer issues which might affect renewals.
- Work closely with Sales Team to track any upsell or cross opportunities and ensure renewals stay on track.
- Identify “at-risk” renewal clients early in the cycle and define and address issues inhibiting a successful, timely renewal.
- Educate and effectively communicate the value of company solutions to client decision-makers including 'C-level' business leaders, technical staff, legal, security and operations personnel in prospective accounts.
- Maintain accurate records of all activities in SalesForce.com. Provide accurate week by week renewal forecast of the assigned accounts.
Required experience and skills:
- 8+ years of Renewal or account management experience.
- Software Sales experience; SaaS or subscription sales is preferred.
- Strong presentation and communication skills (verbal, written, and listening).
- Experience selling software products that are on-demand and recurring in nature.
- Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily.
- Team-oriented with the ability to succeed in an entrepreneurial environment.
- Experience using Salesforce.com as CRM is a plus.
All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
Top Skills
What We Do
Welcome to Automation Anywhere. We’re on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity.
With 2.8M bots deployed at customers in 90 countries, and a network of over 2100 partners, we are a leader in the Gartner Magic Quadrant, and our AI-powered digital workforce platform optimizes the business processes of the world's largest enterprises and governments in virtually every industry including 85% of the top banks and financial institutions, 90% of the top healthcare institutions, 85% of the top technology companies, and 80% of the top telecom companies.
Industry Awards and highlights:
· Named a leader each year of Gartner Magic Quadrant for Robotic Process Automation
· Named a Leader in Forrester Wave
· Named a Leader and Star Performer in Everest Peak Matrix
· Named a Leader in Nelson Hall NEAT Intelligent Automation Report
· G2 Crowd 2020 Best Software Company
· First Cloud-native digital workforce platform
· 850+ pre-built, intelligent automation solutions
· Bot security and IP protection
· SaaS packages
· Over 1.4M courses completed in Automation Anywhere University
· Free AI-powered Community edition
Try the world’s most advanced digital workforce platform today: https://bit.ly/startRPAtoday
