Our Opportunity:
Chewy is seeking an experienced and strategic Senior Counsel, Regulatory & Compliance to lead and enhance the compliance function for our Retail business! This role will be responsible for ensuring regulatory compliance across a broad spectrum of consumer products and hard goods across private and third-party brands, guiding the business through complex regulatory landscapes, and proactively developing scalable compliance programs. The ideal candidate will be adept at engaging with regulators such as the FDA, FTC, EPA, and CPSC and other federal and state-level agencies, implementing enterprise-wide compliance solutions, and fostering a culture of accountability and risk awareness within a fast-growing e-commerce environment.
What You'll Do:
- Serve as the primary legal advisor on regulatory and compliance matters impacting our Retail business, ensuring alignment with applicable laws and industry best practices.
- Develop and implement proactive compliance strategies that address product safety, environmental standards, advertising and labeling regulations, and supply chain integrity, ensuring compliance with key regulatory frameworks such as FDA food and supplement requirements, FTC advertising standards, EPA chemical regulations, CPSC product safety rules, and other federal and state-level regulations.
- Establish efficient compliance frameworks and audit mechanisms that streamline regulatory tracking, risk assessments, and internal controls, reducing reliance on reactive and manual processes.
- Engage directly with regulators and industry stakeholders, managing inquiries, audits, recalls, and compliance-related disclosures to safeguard business operations and mitigate risk.
- Partner with internal teams-including merchandising, private brands, marketing, and supply chain-to embed compliance considerations into contracting, product sourcing, and development and go-to-market strategies, ensuring that product claims, safety measures, and supply chain due diligence align with regulatory expectations.
- Communicate complex legal and regulatory concepts clearly and effectively to senior business leaders, influencing decision-making and ensuring alignment with compliance priorities.
What You'll Need:
- J.D. degree from an accredited law school and active bar membership in good standing or eligibility to obtain a house counsel license.
- 8+ years of regulatory compliance experience, preferably in an in-house role within e-commerce, or retail.
- Demonstrated expertise in regulatory risk management, compliance program development, and policy implementation.
- Strong ability to analyze complex regulatory requirements, translate them into practical business solutions, and drive cross-functional execution.
- Experience engaging with regulators such as the FDA, FTC, EPA, and CPSC and state-level equivalents, and managing compliance-related inquiries, audits, and reporting.
- Excellent communication and leadership skills, with the ability to influence senior stakeholders and foster a culture of compliance.
- Ability to successfully manage multiple priorities in a fast-paced environment
- Some travel may be required.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.