Sr. Business Insights Analyst

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Senior Business Insights Analyst leads analytical efforts, collaborating with the Early Warning functional areas, to analyze product usage, understand customer behaviors, and identify & size new business opportunities. The analyst will bring together data and insights to support & inform product roadmap & marketing plans.

Essential Functions

• Serves as consultant to line of business.

• Translate business requirements into high-level functional specifications in support of business intelligence initiatives.

• Leads cross-functional projects end to end.

• Mentors others & shares expertise across team.

• Analyze large, complex data sets to address strategic and operational business questions.

• Distill and communicate key insights across all levels of the organization.

• Develop frameworks, models, tools, and processes to institutionalize findings.

• Collaborate with internal teams to drive continuous improvement in processes and services.

• Undertake and complete a variety of complex data analysis initiatives requiring specialist knowledge and/or integration of information.

• Interpret and analyze data from multiple sources, providing key analytics and reports.

• Provide actionable recommendations based on analysis results across various stakeholders and teams.

• Support the company’s commitment to protect the integrity and confidentiality of systems and data.

Qualifications

• Education and experience typically obtained through completion of a bachelor’s degree in business, mathematics, finance or other related field

• Minimum 5 years of direct/ related experience is required.

• Demonstrated success in a related business intelligence role

• Expert understanding of visual display of quantitative information concepts and best practices

• Proven knowledge of multiple business intelligence tools (Examples: SAS/SQL/ R, Visual Basic, Python, SQL SSRS, Tableau or other data visualization tool).

• Strong analytical skills are required to interpret data and draw conclusions

• Proficient PC skills including advanced competency in PowerPoint

• Effective written, verbal, and presentation communication skills with ability to tailor to varying audiences and confidence and poise to present at all levels effectively

• Ability to translate business & functional requirements into specifications for different audiences

• Highly engaged, self-starter with ability to balance achieving results and fostering collaboration

• Demonstrated experience in planning and orchestrating data acquisition improvement

• Background and drug screen

Preferred Qualifications for Decision Intelligence

• Analysis experience focused on B2B products & business models

• Experience with API platform-based product delivery

• Experience in financial services, banking and/or fintech

• Master’s degree in data analytics, or related education

Physical Requirements

Working conditions consist of a normal office environment.  Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours.  Work may require occasional standing, walking, kneeling, and reaching.  Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently.  Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.  Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

The base pay scale for this position in:

Phoenix, AZ/ Chicago, IL in USD per year is: $100,000 - $120,000.
New York, NY/ San Francisco, CA in USD per year is: $110,000 - $130,000.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

Some of the Ways We Prioritize Your Health and Happiness 

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.