Sr. Business Analyst

$80,000 - $115,000/ year
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.
Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.
JOB DESCRIPTION
As a Senior Business Analyst in our Professional Services team, you will be responsible for leading and driving the business analysis efforts for complex projects. You will collaborate with project sponsors, stakeholders, and technical teams to elicit, analyze, document, and implement business requirements, ensuring alignment with project objectives and organizational goals for our NetRate and MGA Systems products. Your extensive experience and strong leadership skills will be vital in guiding and mentoring other business analysts within the team.
Core Requirements and Responsibilities:
Essential job functions included but are not limited to the following:

• Lead the business analysis efforts for complex projects, including requirement gathering, analysis, documentation, and implementation of business needs, functional and non-functional specifications, use cases, and process flows.
• Collaborate with project sponsors and stakeholders to ensure a thorough understanding of business objectives and technical solutions, aligning them with overarching PS goals.
• Facilitate workshops, interviews, and meetings with stakeholders to gather requirements, resolve conflicts, and drive consensus.
• Participate in project planning and estimation activities, providing valuable insights and contributing to project scope definition.
• Excellent relationship-building skills to effectively collaborate with partners across all levels of the organization to understand their business, challenges and opportunities.
• Proven ability to produce high-quality deliverables, including clear and concise business documents, reports, and presentations.
• Conduct thorough research and analysis to identify process improvement opportunities and provide recommendations for optimizing project delivery.
• Collaborate with cross-functional teams, including development, quality, IT, as well as other project/program managers, to ensure successful implementation of projects.
• Proactively identify and address project issues, risks, and dependencies to mitigate potential challenges and ensure project success.
• Detail-oriented mindset with the ability to manage multiple priorities and meet project deadlines.
• Facilitate effective communication and knowledge sharing among project team members and stakeholders.
• Mentor and guide other business analysts, providing support, feedback, and sharing best practices to enhance their skills and performance.
• Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and software development.

• Adaptability and flexibility to thrive in a dynamic and fast-paced software development environment.

Knowledge, Skills and Abilities:

• Insurance software experience
• MS Office Applications
• Working knowledge of backend development systems
• Agile development methodologies

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field, specialized training, or equivalent work experience
• 5-7 years of experience as a Business Analyst in a software development or IT environment.
• Strong knowledge of software development methodologies, such as Agile
• Proven experience leading complex business analysis initiatives and driving successful project outcomes.
• Solid expertise in requirement gathering techniques, documentation standards, and business analysis tools.
• Excellent communication, leadership, and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Exceptional communication (verbal and written) and interpersonal skills, with the ability to build relationships with technical and non-technical stakeholders.
• Strong analytical and problem-solving abilities, with a detail-oriented mindset.

• Adaptability and flexibility to thrive in a fast-paced, dynamic work environment.

• Certified Business Analysis Professional (CBAP) or similar certification.
• Experience with industry-specific software or tools used in business analysis.
• Knowledge of insurance industry-specific standards and regulations
• Experience in facilitating workshops and conducting user interviews.

Additional Requirements and Details:

• Travel required up to 10% of the time.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

The Vertafore Way
Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team, showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It, Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world.
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Vertafore is a drug free workplace and conducts preemployment drug and background screenings .
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
• Medical, vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.