At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Mr. Cooper Group is adding a Sr. Business Analyst to our Product team, working on a transformational program.
In this role you will:
- Conduct user interviews to collect business and functional requirements.
- Analyze business, product and IT needs when translating them into proper system requirement specifications or use cases.
- Document business, functional and system requirements in a clear and concise manner that will provide clear definition of application functionality.
- Demonstrate proficiency with prototyping methods as a key tool to communicate ideas with stakeholders and developers.
- Formulate gap analyses of competing products and vendors. Works with cross functional teams to design the user experience, project scheduling, and interaction with development teams to complete desired projects and insuring they operate effectively and meet project objectives.
- Assist with QA, UAT and Postproduction Validation to ensure the quality and effectiveness of products and functionality.
- Demonstrate proficiency in agile development
Work Experience:
- 5+ years of product management experience
- 2+ years of forward mortgage originations industry experience in Business Analyst and/or Product Owner roles
- Experience working as a self-starter, finding solutions and communicating well with multiple teams
- Experience in process mapping and functional story writing
- Experience working in an Agile environment and lean methodology
- Hands-on experience in POS, LOS, AUS and other key mortgage integrations is preferred
- Encompass experience preferred
- Process Mapping experience preferred (Blueworks, Visio, etc.)
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
022952
Job Category:
Information Technology
Primary Location City:
Dallas
Primary Location Region:
Texas
Primary Location Postal Code:
75019
Primary Location Country:
United States of America
Additional Posting Location(s):
What We Do
With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.
We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.
We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.
We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.
We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.
At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.
Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.
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