Sr. Billing Specialist

Posted 3 Days Ago
Be an Early Applicant
Overland Park, KS
Mid level
Healthtech • Professional Services • Software
The Role
The Sr Billing Specialist is responsible for accurate revenue recognition, handling client billing inquiries, processing credit and debit memos, and managing refunds and cancellations. The role requires collaboration across departments to resolve billing disputes and assist in month-end reconciliations while driving process improvements.
Summary Generated by Built In

The Sr Billing Specialist is responsible for accurate revenue recognition. The scope of this job includes receiving inbound client correspondence regarding billing related questions and escalations, processing credit and debit memos, and managing the appropriate refund and cancellation processes.

This position is based at WellSky’s World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

  • Execute proper billing for accurate revenue recognition, ensuring accurate and timely entry into the appropriate systems.
  • Review sales contracts for billing and revenue implications.
  • Effectively manage non-standard, complex billing arrangements and collaborate across departments to research and resolve escalated client disputes and billing exceptions.
  • Work directly with client retention and support teams to manage the client cancellation workflow and proactively address any questions or concerns.
  • Own multiple month-end reconciliations and assist with close of financial periods in partnership with revenue managers.
  • Drive process improvements and provide solutions for common problems across the billing team.
  • Perform other job duties as assigned.

Required Qualifications:

  • GED or high school diploma
  • At least 4-6 years of relevant work experience

Preferred Qualifications:

  • Advanced Excel skills
  • Experience reviewing and interpreting terms of sales contracts

Job Expectations:

  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time

#LI-OF1

#LI-Onsite

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

 

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

 

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

  • Excellent medical, dental, and vision benefits
  • Mental health benefits through TelaDoc
  • Prescription drug coverage
  • Generous paid time off, plus 13 paid holidays
  • Paid parental leave
  • 100% vested 401(K) retirement plans
  • Educational assistance up to $2500 per year

Top Skills

Excel
The Company
HQ: Overland Park, KS
1,069 Employees
On-site Workplace
Year Founded: 1980

What We Do

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide.

WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations.

Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.

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