Sr Analyst - FINRA Representative (Open)

Job Description:

FINRA Representative - US Life Insurance

This is a Work Migration  Onshore position for Sr. Analyst III - FINRA, Resources specifically for  FINRA associates are required to be established in DXC Manila.
Roles and Responsibilities:

• FINRA agents (Life Insurance) that will enable and deliver contracted services in accordance with business policies and procedures to DXC's clients across a number of teams.
• Responsible for handling inbound calls from insurance policy holders and providers. 

Essential Job Functions:

• Execute business process transactions, learn from experienced team members, and focus on accuracy.
• Collaborate with senior analysts, managers, and other staff.
• Assist in process improvement initiatives and data analysis.
• Contribute to identifying and resolving process bottlenecks.
• Ensure compliance with established quality standards.
• Participate in documenting and updating process guidelines.
• Assist in analyzing data trends and reporting.
• Support the team in meeting performance targets and quality standards.

​Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role in the Life Insurance account.
• Required: FINRA License Series 6/7, 24/26
• Proven experience in business process transactions
• Proficiencies in business process management and optimization
• A continuous learner that stays abreast with industry knowledge and technology

​Other Qualifications:

• Advanced degree in a relevant field a plus
• Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.