Sr. Agency Communications Specialist

The Sr. Agency Communications Specialist leads development, of communication materials i.e., art cards, PowerPoint decks, memos, videos for the agency force to achieve desired outcome, collaborates with Marketing’s Branding and Digital team to build social media presence and engagement of Agency Channel.

Position Responsibilities:

• Leads implementation of agency’s communication plan i.e., written and multimedia content, memos, presentation materials, and collaterals related to campaigns.

• Reviews and edit content received from other business units if relevant to Agency salesforce. Conduct periodic review of released content if still relevant to Agency.

• Assists in the management of agency’s communication platform i.e., Vymo, ManuAcademy, Viber to ensure engagement.

• Collaborates with Agency Sales, Support Heads and Company’s business units in the communication of guidelines, news, projects, and updates including approvals.

• Leads communication of GAME updates to the agency and agency employee force.

• Manages records on channel communications based on Company's branding, rules & standards.

• Serve as Agency’s Point of Contact (POC) for Manutouch and Vymo including ACE’s ManuAcademy POC to ensure content are relevant and updated.

• Supports annual, monthly, and ad hoc engagement projects of the team.

• Collaborates with vendors and procurement on applicable projects to ensure timely delivery.

Required Qualifications:

• At least 3 years of experience as a Corporate, Marketing or Sales Support Lead in a marketing or sales organization

• Must be a degree holder of any 4-year business or marketing-related course.

• Communication or engagement tools i.e., Canva, JotForm, MS-Forms

• Social Media platforms i.e., Facebook, Viber, Instagram

• MS Office Application (Word, Excel, PowerPoint)

• Creative, organized, and results driven.

• Above average oral communication skills

• Above average business and creative writing skills

• Able to deal with people at all levels of the organization.

• Flexible and able to perform in a challenging environment.

• Possess integrity and a strong work ethic.

Preferred Qualifications:

• Project Management an advantage

• Financial Services or Sales Support Background an advantage.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid