Sr. Account Manager

Posted 18 Days Ago
Be an Early Applicant
Waltham, MA
Hybrid
Senior level
Edtech • Other • Productivity • Sales • Software
We believe success at work is fundamental to human happiness.
The Role
The Senior Account Manager will work with enterprise accounts to implement customer strategies that enhance usage of the Allego platform. Responsibilities include managing sales activity, ensuring contract renewals, expanding the customer footprint, collaborating with marketing, and driving new business growth, while providing expert consultation and support.
Summary Generated by Built In

How you’ll make a difference:

Allego is seeking a Senior Account Manager who will work with our largest and most complex enterprise accounts. As a Senior Account Manager at Allego, you’ll define, develop and implement customer strategies and management plans that expand the customer’s usage of the Allego platform and create customer evangelists of Allego among their Sales and Enablement leadership. Through your partnership with our customers, you’ll help transform the way ideas are shared and learning happens. By acting as a trusted advisor, you will provide consultation, expertise, thought leadership, and responsiveness that creates a differentiated buying experience for Allego prospects and customers. Your contributions will help drive business and revenue growth and accelerate customer expansion.

The compensation package includes an uncapped commission structure. You will be integral to Allego’s success through:

Responsibilities: 

  • Driving weekly activity of sales calls to major accounts at all levels of the customer organization
  • Ensuring predictable renewal of existing contracts and expand existing license footprint
  • Increasing customer usage and dependency by extending our platform to new business areas
  • Driving organic expansion through up-selling/cross-selling existing customers
  • Working with management and AM team members on territory planning and execution plans
  • Accurately managing an ongoing sales pipeline and forecasting process
  • Working with Marketing to cultivate, nurture, and drive new business growth in your accounts
  • Working closely with the Services team to develop overall customer success strategy

Requirements

The ideal candidate will have:

  • 5+ years account management experience for a SaaS technology company
  • Articulation of clear tactical plans for driving performance against strategy
  • Emotional intelligence and a natural curiosity to solve problems
  • Self-motivated nature, driven, and ambitious; goal oriented, methodical and tenacious; ability to work independently in an entrepreneurial, start-up environment and collaborate intuitively with colleagues
  • Proven experience driving territory growth through up-selling existing customers
  • Excellent communication skills in writing, speaking, and listening
  • Ability to meet deadlines and simultaneously manage multiple priorities
  • Experience with Salesforce.com and related tools
  • Solid understanding of social media tools and sales aids like LinkedIn Navigator and Zoominfo
  • Willingness to travel domestic and internationally, up to 40% and support a customer base across multiple time zones 

Nice to Have:

  • Industry knowledge of our key markets (financial services, healthcare, technology, insurance)
  • Experience selling revenue enablement, knowledge management, sales engagement, coaching, or learning technologies

Benefits

Allego offers a comprehensive and competitive benefits program that enables employees to choose the benefits that best fit their needs and the needs of their families. Full time new hires are eligible for most benefits on the first day of employment:

  • Medical/dental/vision
  • Unlimited vacation
  • Paid parental leave
  • Health Reimbursement Account (HRA)
  • Flexible Spending Account (FSA)
  • 401(k) with matching 
  • Short & long term disability, AD&D, life insurance
The Company
HQ: Waltham, MA
0 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Allego represents the next era of sales enablement. Our all-in-one, rep-centric platform ensures that sellers have the skills, knowledge, and content they need to optimize team success in a virtual world. In place of traditional training and content enablement tactics – which are rapidly outdated and often ineffective – Allego empowers reps with the activated content they need to close deals faster, and the personalized coaching and learning they require for continuous improvement. And it all happens in the flow of their daily work.

Whether it’s providing feedback to one another through asynchronous video, or enhancing their skills through AI-powered coaching and peer-to-peer collaboration, more than 500,000 professionals are using Allego to revolutionize the way they onboard, train, collaborate, and sell.

Why Work With Us

Allego’s Operating Principles are at the heart of our business. They are the fabric of our culture and central to our approach to work, our customers, and each other. You can read more here.

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