Allego
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As an Account Manager at Allego, you will define and implement customer strategies to expand their usage of the Allego platform. You'll drive sales activity, ensure contract renewals, and increase customer dependency by up-selling and cross-selling. You will also collaborate with marketing and services teams, while managing a sales pipeline and providing consultation to enhance customer experience.
As a Senior Account Manager, you will manage major enterprise accounts, implement strategies for growth, drive sales activities, ensure contract renewals, facilitate customer success, and collaborate with marketing and services teams to enhance customer engagement and business growth.
The Customer Success Coordinator role involves supporting new client implementations, providing post-implementation support, and delivering success services to enhance user engagement. Responsibilities include customer support via various channels, managing customer interactions, and hosting training sessions. The ideal candidate is organized, detail-oriented, and enjoys helping customers.
As a Customer Support Specialist at Allego, you will manage inbound customer requests for technical support, resolve questions via phone and email, and assist in project implementations while enhancing customer satisfaction. Your role is vital to help customers leverage Allego's features and contribute to internal documentation.
The Technical Integrations Associate at Allego will lead technical integration projects, acting as the main contact for customers. Responsibilities include collaborating with IT/business teams to design and implement integrations, delivering presentations, and addressing technical inquiries. The role demands strong project management skills and experience with SaaS platforms.