Specialist: Project Manager

Title

Specialist: Project Manager

KEY RESPONSIBILITIES:

• Efficient management of the various projects within an assigned Program
• Execution of CTO strategy across assigned portfolio
• Management and monitoring of strategic deliverables via initiatives and projects
• Reporting to Senior and Executive management regarding status of Program within the portfolio
• Project budgeting and financial control and monitoring within the Program
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Participate in the opportunity management process and provide input in terms of project delivery and costing
• Creation of project related document to augment new opportunities
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Delegate project tasks based on reporting staff members’ individual strengths, skill sets and experience levels
• Human resource management of reporting staff and ongoing development
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, diagrams and process maps to document needs
• Oversee and manage project managers within a named customer.
• Review and align process in accordance with ITIL framework and PMO methodologies
• Customer orientation feedback

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

• Operations
• Supply Chain
• Procurement
• PreSales and Solution Architecture
• Sales Executives
• Exco

Reasons for Interaction:

• Interact with Operations and Supply Chain to ensure effective delivery of solutions.
• Interact with Sales execs on projects and customer requirements
• Management reporting into Exco
• Interact with PreSales and Solution Architecture on strategy executive and project deliverables  

External:

• Vendors, OEM’s and Solution Providers and Clients

Reasons for Interaction:

• Interact with external parties to deliver scoped projects/initiatives on behalf of Bytes MS.
• Have client engagements to define requirements, project scope as well as ongoing reporting and monitoring
• Interact with vendors and partners on project delivery

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• 5+ years Professional Experience based on the job requirements

Professional Qualifications

• Project Management Professional Agile/ PMP / PRINCE II certification is a plus

Years of Experience

• 5+ years’’ experience in Project Management and Retail experience (would be an advantage)
• Experience in Petroleum industry's Retail Management (convenience stores setup - highly advantageous)
• 5+ years’ experience in Customer Relations/Client Management
• Exposure to major accounts and major projects
• Report analysis
• Managing vendors
• HR management

Technical Skills (Other Requirements)

• Proven working experience in project management and the ability to manage multiple projects concurrently
• Conflict and escalation management
• Excellent client-facing and internal communication skills
• Strong working knowledge of Microsoft Office
• Capable of hands on problem solving, with ability to generate ideas and solutions
• A positive and determined approach to researching and analysing new business opportunities

Behavioural Competencies             

The incumbent is required to have demonstrated the following competencies:

• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Attention to detail
• Ability to interact with senior management
• Dedication to customers
• Ability to work as part of a team
• Perseverance and Ownership
• Strong problem solving capability
• Self Development
• Stress Management
• Conflict Management
• Innovation
• Decision making
• Integrity
• Planning
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Work independently with minimal supervision

Education

Bachelor's Degree: Information Technology (Required)

Languages

English