Specialist Program Manager

Posted 12 Hours Ago
Be an Early Applicant
Pune, Maharashtra
Senior level
Cloud • Software • Analytics
The Role
As a Program Manager, you will oversee multiple projects supporting strategic goals, collaborating with cross-functional teams for successful execution, monitoring progress, and ensuring adherence to quality standards and methodologies. You'll define project scope, develop detailed plans, manage risks, and facilitate effective communication with stakeholders.
Summary Generated by Built In

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Program Manager, you will be responsible for overseeing multiple projects and initiatives that support the organization's strategic goals. You will work closely with cross-functional teams to ensure successful project execution, on-time delivery, and adherence to quality standards.

How will you make an impact?

  • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Develop and maintain a detailed project plan to track progress and ensure timely delivery of project milestones.
  • Monitor project progress and performance, identify and mitigate risks and issues, and communicate status updates to stakeholders and senior management
  • Collaborate with cross-functional teams to identify and resolve project-related issues and roadblocks.
  • End to end Agile project management responsibility– in terms of scope, quality, resources and risk management as well as timeline and organizational release readiness
  • Develop and maintain strong relationships with key stakeholders to ensure project success and alignment with business objectives
  • Ensure adherence to project management methodologies, standards, and best practices, and continuously improve project management processes and tools
  • Lead project meetings and presentations, and facilitate communication and collaboration among team members and stakeholders

Have you got what it takes?

  • 5+ years of experience in hard core Software Development Project & Program management
    • Strong understanding of project management methodologies, tools, and techniques
    • Proven track record of successfully managing multiple projects and initiatives simultaneously
  • Excellent communication, collaboration, negotiation, and interpersonal skills
  • Ability to work collaboratively with cross-functional teams and manage multiple stakeholders
  • Strong attention to detail and ability to manage competing priorities
  • Working knowledge of various methodologies like, Agile-Scrum Practices
  • Ability to drive project decisions through strong Data governance, Metrics
  • Strong problem-solving and decision-making skills
  • Hands-on knowledge & experience on-
    • Software Development & Quality - Processes & standards
    • Release Management
    • Pre & Post-Production Product Launches
    • Hands on exp on Atlassian Tools (JIRA/Confluence)
  • Basic Knowledge of:
    • Cloud- AWS,
    • DevOps practices

You will have an advantage if you also have:

  • PMP certification preferred

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 6237
Reporting into:
Director 
Role Type: Individual Contributor


About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


Top Skills

Agile
Atlassian
Cloud
DevOps
The Company
HQ: Hoboken, NJ
10,130 Employees
On-site Workplace
Year Founded: 1986

What We Do

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

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