Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
TSG
Job title:
Specialist-Desktop Support
Job Description:
Ensures that workstations/peripherals or IT endpoints of the company are in good working conditions.
Continuously monitors IT endpoints availability for new deployment, refresh, defective replacement and make recommendation to support present & future business applications.
Install and configure basic operating system including network properties and related utilities/software packages required for personal computer system.
Handles the following:
Fixed Assets
IT Inventory HW & SW assets
Disposal of HW endpoint for obsolete & defective
Receive delivery of IT assets
Update ITAM record
Segregation of HW assets accounts, disposal (obsolete & defective)
Work At Home Asset Retrieval
IT Endpoint Asset Deployment
Deployment of HW endpoint (new & existing)
Replacement of defective HW endpoint
Image desktop and laptop (new & existing)
Troubleshoot defective HW endpoint if can be reused
Clean HW asset for next deployment
Report defective asset with warranty to local vendors
Work At Home Asset deployment
IT Endpoint Purchase Request
Endpoint HW/SW purchase request
Endpoint SW subscription purchase request
Renewal of SW subscription
Location:
Iloilo, Ayala Technohub BuildingPhilippines
Top Skills
What We Do
Sagility is a U.S.-based, tech-enabled healthcare business process management company that supports payers, providers, and their partners to deliver best-in-class operations, enhance the member and provider experience, improve the quality of care and promote health equity all while delivering cost-effective healthcare financial and clinical outcomes.
Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.
