ABOUT FACTSET
FactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers / management firms and other financial professionals to analyze companies, portfolios, markets & economies. FactSet was formed in 1978 and operates out of 64 locations worldwide. FactSet with over $1.1 billion in annual revenues, is headquartered in Norwalk, Connecticut and employs nearly 10,000 people worldwide. Our operations extend within North America as well as Europe and the Pacific Rim. Since 1996, the Company has been publicly traded on the New York Stock Exchange under the symbol FDS.
VALUES THAT DEFINE OUR CULTURE
We are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe.
Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work.
DEPARTMENT BRIEF
Due to our continuing growth, we are seeking highly skilled and motivated individuals to join our Data Solutions Client Services group as a Specialist.
The global Data Solutions Client Services group is responsible for the growth and support of FactSet’s DataFeed products. Our aim is to streamline client’s internal processes with FactSet data delivery via FTP, API or SQL/Cloud Databases.
A career with Data Solutions Client Services group is a unique opportunity to gain a breadth of knowledge and experience within the Financial-Technology industry which will lead to further exciting career opportunities.
You will be given immediate responsibility working directly with global clients to provide intelligent solutions for their queries and challenges, while developing your expertise on a range of products and processes. Moving forward you will be managing implementation projects and key accounts, delivering innovative business solutions to new and existing clients.
Responsibilities in this role include:
- Providing intelligent solutions and support to clients globally
- Project management and new client implementations
- Client relationship management
- Working closely with product development for innovative solutions
- External and internal training
- Assisting pre-sales process
JOB REQUIREMENTS
We welcome ambitious team players with proven ability to take initiative and find creative solutions. Applicants must have a genuine interest in finance and technology, as well as the desire to continually learn and develop in an ever-changing environment. In addition, we require:
- Any Degree with Relevant Experience (1 - 4 years)
- Relevant experience is only preferred
- Experience in one or more programming/query languages - or a relevant experience demonstrating strong technical aptitude
- Good financial knowledge
- Strong numerical, analytical and problem-solving skills
- Exceptional written and verbal communication skills
- Desire to learn and work with new technologies
- Enthusiasm and drive to excel in a technical client facing role
OTHER PREFERED QUALIFICATIONS
- Previous client facing experience
- Experience in one or more programming/query language - or a relevant experience demonstrating strong technical aptitude
- Good financial knowledge
Company Culture and Benefits: At our organization, we foster a collaborative and inclusive culture that encourages growth and innovation. We offer competitive benefits and provide ample opportunities for professional development, paving the way for exciting career advancement within the Financial-Technology industry.
Diversity At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.
Returning from a break?
We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career.
Top Skills
What We Do
FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions.
For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year.
As big as we grow, as far as we reach, and as successful as we become, we stay connected to our clients and to each other.
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