Printer Acquisition Specialist

Join our high-growth apparel company and lead our printer/vendor acquisition team 

Hi, this is Arpana, one of the founding members of Fresh Prints. In December 2016, I came across a job post on Naukri from Jacob Goodman, one of the co-owners of Fresh Prints. They were looking for someone to lead their Operations team in India. The post had already been taken down, but I decided to send Jacob an email anyway. To my surprise, he replied, and soon I found myself stepping into what would be a life-changing opportunity.

During the interview process, it became clear just how new everything was. There was no office, no payroll system, no established infrastructure at all. But what struck me was Jacob and Josh’s unwavering belief in the vision they had for Fresh Prints.  

They didn’t have all the answers, but their passion was contagious, and I knew I wanted to be part of building something from the ground up.

So, I jumped in. I found an office, figured out payroll, and brought in my childhood best friend to help get things off the ground. There were so many unknowns in those early days, but that’s exactly what made it so exciting. 

I had the chance to wear multiple hats, solve problems on the fly, and help build something tangible. What started as a team of two quickly grew, and over the next few years, we scaled operations across Finance, Tech, and Marketing.

As the first employee of Fresh Prints India, I’ve been lucky enough to help shape this company from its earliest stages. After a short break to have my daughter, I returned to lead HR and recruiting. We’ve gone from a scrappy startup to a team of 400+ people across three countries. But the truth is, even with all that growth, we know it’s still day 1.

One of the things I’m most proud of is how we made it through COVID-19 together. I still remember March 15, 2020—Josh, our co-owner and CEO, sent an email to everyone announcing that the office was shutting down indefinitely. Just like so many people around the world, we were suddenly isolated from the routines and connections we relied on. We were nervous and found ourselves staring down a financial cliff.

In a matter of weeks, we went from million-dollar months to zero revenue. All universities closed. All events stopped.

But we’d been planning for the worst for years. From day 1 we knew we’d have to make our balance sheet a strength. We figured negative events were inevitable and our stress test was to always make sure we could operate for at least a year of 0 revenue without making layoffs. When Covid hit, we were scared, but felt prepared.

And as we struggled to adapt, something unexpected happened—we pivoted. As PPE demand soared, we initially hesitated, but then realized this was exactly what the world needed. Shifting from tees to PPE wasn’t just a business decision; it was about showing up in a way that mattered. The entire team rallied behind the idea, and our adaptability and speed helped us keep going.

While so many companies were just trying to survive, Fresh Prints not only made it but even grew. It wasn’t easy, but this experience showed me how deeply committed we are to each other and our mission. The grit and determination we built in those tough times, that willingness to adapt and keep each other steady—it's what defines us today. 

The opportunities that were available to me when I joined as the first employee are still here today! In fact, they’re bigger now than ever. We’re at an exciting point in our journey, and we’re looking for people who want to have a massive impact on the next chapter of this story.

If you’re someone who sees opportunity and isn’t afraid to chase it, this is the role for you. We’re looking for someone with the entrepreneurial drive to take ownership, challenge the norm, and help us build something that lasts. Fresh Prints is a place where there are no limits. If you’re someone who likes running at challenges head on, this is the role for you. If you’re looking for a clear set of instructions, this role isn’t.

If our story resonates, we want to hear from you!

Here's more about the role:

We have a big network of printers, embroiderers, and decorators in the US to fulfil our orders. This role is responsible for finding these printing partners, ensuring they meet our QA standards and can work well within our system, pricing, and turnaround times.

To excel in this role you must: 

• Be a smart, driven, self-starter with strong negotiation skills
• Have experience sourcing printers and/or vendors
• Have experience negotiating contracts with printers and/or vendors
• Experience running vendor acquisition campaigns from sourcing leads to onboarding
• Have a strong understanding of statistics and data analysis and be able to use those skills to forecast our needs 
• Experience in the custom apparel and/or printing industry is a plus  

Key Responsibilities:

1. Lead Qualification & Campaign Management:

• Research and acquire new printer leads through various channels like Fiverr, Google, Yelp, etc. You’re always encouraged to identify newer funnels for sourcing leads.
• Develop and execute targeted email campaigns using software such as Reply.io, Campaigner, Smartlead, etc to identify and reach out to potential printing partners 
• Assess and qualify leads based on our printer capacity requirements across different print types such as screen printing, embroidery, digital printing, etc.

2. Printer Engagement:

• Get on calls and meetings with prospective printers to explain the benefits of partnering with Fresh Prints.
• Communicate our company’s values, expectations, and partnership opportunities.

3. Negotiation & Contracting:

• Negotiate pricing, order turnaround times, and other contract terms with potential printing partners.
• Ensure that agreements are mutually beneficial and aligned with our company’s operational goals and metrics. 

4. Onboarding & Coordination:

• Work closely with internal teams to ensure the seamless onboarding of new printers.
• Provide ongoing support to new partners, addressing any issues that arise during the initial stages of the partnership.

5. Capacity Planning & Forecasting:

• Forecast printer capacity requirements across multiple print types and geographical regions.
• Develop and implement a strategic plan to meet future printing needs, ensuring that we have the necessary resources in place to support growth and to account for printer attrition.

6. Willingness to take on new challenges

• As an innovative company, we’re always adding new print types and decoration methods to our offerings - the prospective hire should be able to do conduct independent market research on these offerings and formulate a strategy for acquiring printers to support the initiatives. 

Qualifications:

1. Fluent in English - verbal and written
2. Minimum of 2+ years of proven experience in vendor management, vendor onboarding, or a similar role (preferably within the printing industry)
3. Excellent negotiation skills with a track record of successful contract negotiations
4. Ability to work independently, manage multiple projects simultaneously, and meet deadlines
5. Strong analytical and organizational skills
6. Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with vendors
7. Proficiency in using CRM software and other tools to manage leads and track progress
8. Good to have: Strong understanding of the printing process such as screen printing, embroidery, digital printing, etc. 

Personal Attributes:

• Strong attention to detail
• Goal-Driven. You’re set on your goals/deliverables and respect the timelines your goals are bound by
• Proactive. You believe it’s always on you to make sure anything you do is a success
• In love with challenges. You revel in solving problems and want a job that pushes you out of your comfort zone
• Calm under pressure. You have a sense of urgency but can channel it into productively working through any number of issues
• Open to change. You’re inspired by the endless ways in which everything we do can always be improved
• Punctual - Super strict about deadlines
• Ownership - You function independently with very little need for supervision. You own your goals, ask for help if required, and take accountability for your output.

Job Location: Work From Home / Remote

Working Hours: 6:30 pm - 3:30 am IST or 9:00 am to 6:00 pm EST (US Timings), Monday to Friday (Work timings and weekends can be changed temporarily depending on business requirements).

CTC: Monthly salary of $900 - $1200 + night shift allowance

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.