Spa Receptionist (Seasonal 2025)

Posted 21 Days Ago
Be an Early Applicant
Palace, MO
Junior
Travel • Hospitality
The Role
The Spa Receptionist is responsible for greeting guests warmly, coordinating spa bookings, maintaining a relaxing atmosphere, and ensuring excellent customer service in line with hotel standards. They will update guest profiles in the spa software and have strong product knowledge for upselling treatments and retail products.
Summary Generated by Built In

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.

About the role

Get ready for another season of sun, luxury, and excitement at Four Seasons Astir Palace Hotel Athens! As we gear up for 2025, we’re looking for energetic, fun-loving professionals who are passionate about hospitality and ready to make each day as memorable as our stunning seaside views.

 

Recognized as a Great Place to Work and ranked No. 35 in the World’s 50 Best Hotels, we take pride in fostering an environment where excellence thrives, and everyone feels valued.

 

We are looking for Spa Receptionists to join our Seasonal team for 2025!

What you will do

  • Greet all guests who enter the Spa in a warm and welcoming manner using names when known. Offer Spa drinks, cold/warm towels and provide individual assistance and accurate information in an effective and timely manner; offer a special touch when an opportunity is presented.
  • Coordinate and handle guest arrival, departure and cashiering tasks in accordance with hotel standards; Provide genuine hospitality and recognition in the work area; adhere to hotel credit policies and procedures.
  • Follow impeccable telephone etiquette and department standards. Provide a courteous, professional and warm attitude towards guests, leads, supervisors, managers and co-workers.
  • Maintain a relaxing Spa atmosphere with music, lighting, temperature and aroma.
  • Organize and schedule guests’ Spa bookings.
  • Update guest profiles, preferences and appointments in Spa Software accurately.
  • Demonstrate a high degree of product knowledge for both treatments and retail in order to answer questions and upsell relevant treatments and retail products to guests, based on their needs and expected benefits.

What you bring

  • Applicants must have the legal right to work in the European Union.
  • Fluency in English is essential. Proficiency in Greek is an advantage.
  • A minimum of 1 year of relevant experience is required for this role.

What we offer: 

  • Employee Meals
  • Ticket Restaurant Monthly Amount of 100EUR
  • Uniform & Laundry
  • Bus Transportation to/from Elliniko
  • Monthly Employee Recognition Program
  • Opportunities for Global Travel through Task Forces and Transfers
  • Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).

Schedule & Hours:

  • Summer Seasonal Job - 5 working days per week, with 2 days off.
  • Schedule is changing every week according to business needs.

If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!

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The Company
HQ: Toronto, Ontario
33,981 Employees
On-site Workplace
Year Founded: 1961

What We Do

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

To learn more about our career opportunities, visit fourseasons.com/careers.

For more information and reservations, visit fourseasons.com.

For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

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