Operations Business Analyst
At South Star IT Technology Services, we are committed to empowering businesses in the telecom sector by providing comprehensive support and management solutions for their IT infrastructure. Based in Navi Mumbai, we specialize in offering a wide range of services, including application environment support, IT infrastructure environment management, network monitoring, end-user support, and service design & monitoring. Our focus on the telecom sector allows us to deliver exceptional results that are tailored to our unique clients.
Job description
As an Operations Business Analyst, and a key member of the Company Operations team, you will primarily collaborate closely with the operations and Tier 3 team on data analysis & operations team improvement projects. These projects will be designed to improve operational insight through improved reporting and efficiency through automation.
Essential skills
- Key Skilled in Python, SQL, and Advanced Excel
- Passion for business intelligence and customer data analytics
- Experience with data modeling, data pipelines, and dvanced queries
- Experience working with CSV, FTP, Restful APIs, S3 and other distribution channels to source data.
- Exposure to VoIP concepts
- Exposure to basic networking concepts
Key responsibilities include:
- The resource should operate during US hours or at least day overlap (9am-12pm ET)
- Support and debug data load errors during US hours
- Support inhouse developed reports, analytical scripts, tools, excel reports, and data exploration initiatives.
- Engage with internal & external technical teams to systematically ingest, evaluate, and create valuable data assets.
- Apply robust data quality rules to systemically qualify data deliveries and guarantee the integrity of financial datasets.
Top Skills
What We Do
MetTel is a global communications solutions provider for businesses and government agencies. We design and deploy tailored connectivity and networking solutions for voice, data, mobility, and IoT by leveraging our global private network and the industry’s broadest portfolio of innovative technology. Recognized as a Leader in the Gartner Magic Quadrant for Managed Network Services – 2020, 2021, 2022 (current report) – we digitally transform legacy networks with intelligence, security, and dedicated solutions management. This unique combination of solution design, deployment, and management creates an unparalleled customer experience with enhanced productivity and cost-savings, freeing organizations to focus on their core operations. For more information visit mettel.net, follow us on Twitter (@OneMetTel) and LinkedIn, or call us directly at (877) 963-8663. MetTel. Connect Smarter.
To learn more visit: www.mettel.net or email us: [email protected].
Connect with MetTel:
x.com/OneMetTel
google.com/+MetTelNet1
youtube.com/user/MetTelNet
facebook.com/MetTelNet
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