Job Title: Solutions Engineer
Employment Status: Full-time
Office Hours: Monday - Friday, in-office with 1 day WFH option
Location: Boston, Massachusetts
Salary: $100,000 - $110,000 base + equity options
*OTE may be negotiated based on experience level
As a Solutions Engineer at Ketryx, you'll be the technical evangelist for our Connected Application Lifecycle Management platform. You'll demonstrate how Ketryx enables life sciences teams to use their preferred DevTools and automation to generate evidence, prevent process deviation, improve quality, and release faster - ensuring patient safety and regulatory compliance.
Our ideal candidate will be an experience solutions engineer who is passionate about improving healthcare through technology. You understand the challenges of developing software in regulated environments and can articulate how automation can transform this process. You're equally comfortable discussing DevOps practices, regulatory requirements, and business value. This position will be onsite in our Boston office. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Responsibilities
- Prepare and conduct tailored demonstrations of Ketryx's platform, highlighting key pain points, features, and benefits.
- Collaborate with sales teams to understand client needs and craft solution proposals emphasizing our key value propositions: higher quality, faster releases, and inspection readiness.
- Address technical questions about Ketryx's integration with various DevTools and its benefits for the software development lifecycle.
- Provide feedback to our development team based on client interactions.
- Stay updated on life sciences regulations.
Required Skills
- Bachelor's degree in Computer Science, Biomedical Engineering, or related field.
- Minimum of 2 years of experience in customer success, technical support, sales engineering, or related.
- Strong understanding of Application Lifecycle Management, DevOps practices, and software development in regulated environments.
- Excellent presentation and communication skills, able to explain complex technical concepts to diverse audiences.
- Experience with various DevTools and understanding of their role in the software development process.
- Familiarity with life sciences regulations (e.g., FDA, EMA) and software validation requirements.
- Willingness to travel.
Keywords: Medical Device Sales, medical device software, software as medical device, SaMD, Software systems engineer, software in a medical device, SiMD, software systems engineering, software verification, software validation, technical communication, sales engineering, SaaS, sales engineer
- Competitive compensation
- Generous stock options possible
- Work in an exciting field with a positive impact on the world
- Opportunity to learn and grow as part of a global team
- Hybrid work model (mix of work from home and office is possible)
- Generous PTO for full-time
Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances
Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster.
Ketryx is at the forefront of helping teams incorporate AI/ML into medical software and that’s why we need you!
Top Skills
What We Do
Ketryx is the first and only connected application lifecycle management software for the life sciences industry. Our automation-based software enables companies building FDA-regulated software and AI-based applications to accelerate development through modern cloud-based tools while improving quality and compliance. Ketryx creates a real-time, and traceable, single source of truth by overlaying product development tools and connecting all items, risks, code, and tests. Teams reduce their time to market with automated documentation and improve their quality and compliance through the enforcement of SOPs across connected systems
 (1).png)
