Solutions Engineer

Posted 12 Days Ago
Hiring Remotely in USA
Remote
Mid level
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The world-leader in dental AI.
The Role
The Solutions Engineer will integrate and support the Overjet IRIS Image Capture platform, working closely with practice management systems and imaging systems, ensuring a smooth customer transition and installation process. This role involves writing scalable code, troubleshooting software issues, and collaborating cross-functionally to enhance customer onboarding experiences.
Summary Generated by Built In

Lead the Future of Dentistry. 

Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.

Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.

Simply put, there’s no better place to accelerate your career. Come join us!

The Role

The Practice Operations Team is dedicated to helping clinical teams deliver the best patient care at the dentist office. We apply Overjet’s cutting-edge dental AI in a SaaS platform so dentists can consistently identify needed patient care and better explain treatment needs with powerful AI visualizations.

We’re a cross-functional technical team blending backend, frontend, data engineering, machine learning, data science, and product. We work closely with sales, product, clinical, and customer success teams to rapidly iterate the Platform and delight clinicians and patients. Join us to transform both your next dentist appointment and the future of global oral healthcare!

We are looking for a Solutions Engineer with strong technical and interpersonal skills, who will serve as the primary Integration Engineer for the Overjet IRIS Image Capture platform.

Responsibilities 

  • Integrating with 3rd party Practice Management Systems and Imaging Systems
  • Installing the Overjet IRIS Image Capture platform on customer workstation environments via remote sessions
  • Utilize a combination of cloud based and open source tools and frameworks to solve complex data problems
  • Configuring the Overjet IRIS Image Capture platform to allow seamless customer transition into our product, and away from other long standing industry competitor products
  • Write efficient and scalable code, ensuring code quality and adherence to best practices
  • Troubleshoot and resolve software defects and performance issues
  • Work cross-functionally with product, engineering, clinical and customer success teams to streamline the onboarding support processes for our IRIS customers
  • Ability to be "on-call" on non-working hours periodically, as needed and planned for by the team

Qualifications

  • Excellent academic background in Computer Science or other related field
  • 3-5 years of experience of Software Engineering experience
  • 3+ years of SaaS experience
  • Experience with third party software integration or solutions engineering 
  • Experience with Dental Practice Management Systems and Imaging Systems (nice to have)
  • Excellent customer-facing communication skills
  • Excellent verbal and written communication in English is required
  • Ability to thrive in a fast-paced, technical, and mission-focused environment

Our Hybrid Workplace

We have a unique hybrid workplace at Overjet — which combines the teamwork of meeting in person, with the flexibility of working from anywhere.

Many of our positions are based in San Mateo, New York City, Boston, and Lahore. The Jetsetters who live in these “geo-hubs” come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week.

Our People Team is happy to answer any questions about what hybrid work means for your specific role!

Overjet's Values

  • Excellence: We set ambitious goals and strive for excellence.
  • Velocity: We focus, act with urgency, and deliver results.
  • Ownership: We take ownership, dive deep and solve problems.
  • Win-win: We play to win, setting ourselves and our customers up for success.
  • Growth: We stay curious, seek feedback, and continuously learn and grow.

Company Recognition

  • Named one of the TIME Best Inventions of 2024
  • Recognized in Newsweek’s Most Loved Workplaces in America 2024
  • Won the Dental Health category at the Digital Health Awards 2024
  • Honored as one of the 2024 Best Places to Work by Built In
  • Recognized as one of the Top Startups of 2023 by LinkedIn
  • Named one of the 2023 World’s Most Innovative Companies by Fast Company
  • Included on the definitive 2022 Forbes AI 50
  • Featured in Bloomberg, ForbesFast Company, and TechCrunch

EEOCOverjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply! 

If you are a Colorado resident: Please contact us by emailing [email protected] to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.

What the Team is Saying

Abby
Cady
Austin
Alex
Devin
Wade
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Nimi
The Company
HQ: San Mateo, CA
175 Employees
Hybrid Workplace
Year Founded: 2018

What We Do

Overjet is the world-leader in dental AI. Founded by experts from MIT and Harvard University, Overjet builds artificial intelligence that helps dental organizations give patients the highest quality of care. Our FDA-cleared technology is the first objective standard for making oral health decisions — so that dentists can detect pathologies with precision and educate patients with confidence. To learn more, visit Overjet.com.

Why Work With Us

Overjet is the #1 dental AI company revolutionizing oral health care. We partner with the leading insurers and provide cutting edge, FDA-cleared AI to thousands of practices. Work alongside top talent, learn, grow, tackle unprecedented challenges and unleash your true potential, all while making a significant worldwide impact on patient care.

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Overjet Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We have a unique hybrid workplace at Overjet — which combines the teamwork of meeting in person, with the flexibility of working from anywhere. Our people typically come into the office on Tuesdays and Wednesdays.

Typical time on-site: 2 days a week
HQSan Mateo
Boston
New York City
Salt Lake City
Learn more

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