Solutions Engineer - Mexico

Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

Job Description

CyberArk is looking for a highly motivated, energetic and focused Solutions Engineer for Presales covering the North of Mexico.

In this role, you will combine technical knowledge with sales skills and are ultimately responsible for the technical win during the sales cycle. You are responsible for actively driving and managing the technology evaluation stage of the sales process which will require you to work with multiple stakeholders. You will match the customers/prospects business requirements to how the CyberArk Identity Security Platform can assist from a technical perspective. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process.

Above all, we are looking for someone that can communicate the CyberArk value and be able to design an optimal solution for complex customer infrastructure and datacenter environments on a global scale.

Responsibilities: 

The ideal candidate must be self-motivated with a proven record of accomplishment in relevant vendor software sales or encompass knowledge of similar technologies. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base, possess strong communication and interpersonal skills as you will be required to build relationships across multiple levels of the organizations. Being organized, analytical & having the ability to eliminate sales obstacles through creative and adaptive approaches is also essential.

The essential duties of the Solutions Engineer shall be in offering CyberArk’s product solutions to customers and prospects, including: 

• Provide technical pre-sales hands-on support. 
• Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers 
• Effectively present CyberArk’s technical value proposition to customers and partners effectively
• Able to respond to functional and technical elements of RFIs/RFPs 
• Conduct and Ensure success of customer proof-of-concepts (POCs) 
• Document client feature requests and issues in CyberArk internal systems 
• Support CyberArk and partner seminars and industry trade shows in the region 
• Able to convey customer requirements to Product Management teams 
• Develop technical knowledge and skills of CyberArk and related technologies 
• Assume the role of a mentor to other system engineers when appropriate 
• Create training content for the SE organization when appropriate
• Travel within the country (25%-50%)

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Qualifications

• 3+ years of experience as a Solutions Engineer and/or Professional Services Engineer, or equivalent experience.
• MIS/Computer Science Degree or equivalent experience required
• Strong experience with Windows/Active Directory administration and operations with some knowledge of UNIX/Linux 
• Strong presentation skills as well as the ability to build and present high quality product demonstrations to both technical and executive audiences 
• Superior communication and interpersonal skills; ability to build relationships at multiple levels to work cross organizationally toward solutions; excellent leadership and consensus building skills 
• An understanding of security concepts and the development of security roles within organizations that meet functional, technical and regulatory requirements 
• What could set you apart as a top candidate:
• Prior experience with CyberArk Identity Security solutions.
• Experience in Privilege Access Management (PAM), Identity and Access Management (IAM), or Identity Management (IDM) solutions.
• Knowledge and understanding of containerized environments and CI/CD toolchains.
• Scripting knowledge

Additional Information

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.