Solutions Engineer - Canada

Posted 4 Days Ago
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Hiring Remotely in Toronto, ON
Remote
Mid level
Security • Software
The Role
The Solutions Engineer will provide technical support during the sales process, conducting solution demonstrations and managing technology evaluations. They will build relationships with clients, develop technical knowledge of CyberArk solutions, and convey customer needs to product management. Responsibilities include leading POCs and representing CyberArk at seminars and trade shows.
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Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

Job Description

CyberArk is looking for a competitive, energetic, and focused Solutions Engineer to be based in Toronto, Canada. The Solutions Engineer will combine technical knowledge with sales skills and is ultimately responsible for the technical win during the sales cycle. Solutions Engineers are the primary technical resource for the field sales force hence, they are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team and Product Management as the key technical advisor and product advocate for our solutions. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to ensure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone who can communicate the CyberArk value and be able to design an optimal solution for complex customer infrastructure and data center environments on a global scale. 

Responsibilities: 

The ideal candidate must be self-motivated and have a proven record of accomplishment in relevant vendor software sales or knowledge of similar technologies. You must be comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. 

  • Technical pre-sales support – Solution demonstrations, architecture review, etc. 
  • Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers 
  • Present CyberArk’s technical value proposition to customers and partners effectively 
  • Able to respond to functional and technical elements of RFIs/RFPs 
  • Lead technical customer proof-of-concepts (POCs) 
  • Support CyberArk and partner seminars and industry trade shows 
  • Able to convey customer requirements to Product Management teams 
  • Develop technical knowledge of CyberArk and associated technologies/integrations 
  • Mentor other system engineers when appropriate 

#LI-IR1

Qualifications

  • MIS/Computer Science Degree or equivalent experience required 
  • Strong management and administration experience with Directory Services (LDAP, AD, Federation, Bridging), Identity and Access Management solutions, Identity Governance solutions and platform support (Windows, Linux, databases, network) 
  • Experience with IaaS/PaaS administration and support within cloud providers (AWS, Azure, GCP) are highly desirable
  • Strong presentation skills as well as the ability to build and present high quality product demonstrations to both technical and executive audiences 
  • Excellent communication and interpersonal skills; ability to build relationships at multiple levels to work cross organizationally toward solutions; excellent leadership and consensus building skills 
  • An understanding of security concepts and the development of security roles within organizations that meet functional, technical, and regulatory requirements 
  • Industry recognized certifications are highly desirable (i.e. CISSP, CEH) 
  • Ability to travel up to 35% as needed when safe to do so
  • Prior experience with CyberArk Software solutions is preferred or relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions preferred especially in the Identity and Privileged access.

Additional Information

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. 

Top Skills

AWS
Azure
GCP
The Company
Hyderabad, Telangana
2,327 Employees
On-site Workplace

What We Do

CyberArk is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets.

For over a decade CyberArk has led the market in securing enterprises against cyber attacks that take cover behind insider privileges and attack critical enterprise assets. Today, only CyberArk is delivering a new category of targeted security solutions that help leaders stop reacting to cyber threats and get ahead of them, preventing attack escalation before irreparable business harm is done. At a time when auditors and regulators are recognizing that privileged accounts are the fast track for cyber attacks and demanding stronger protection, CyberArk’s security solutions master high-stakes compliance and audit requirements while arming businesses to protect what matters most.

With offices and authorized partners worldwide, CyberArk is a vital security partner to more than 6,770 global businesses, including:

More than 50% of the Fortune 500
More than 35% of the Global 2000

CyberArk has offices in the U.S, Israel, U.K., Singapore, Australia, France, Germany, Italy, Japan, Netherlands and Turkey.

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