Solutions Engineer - APAC

About AutogenAI:

AutogenAI is a leader in Generative AI, transforming how organisations create and optimise winning bids, tenders and proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across sectors.

Our innovation stems from a belief that language technology will revolutionise business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering bespoke AI language engines tailored to their needs, saving time, improving content quality, and boosting win rates in highly competitive markets.

 We drive AutogenAI’s growth by fostering a culture where innovation and ambition thrive, building a company where everyone can have a career-defining experience. As we scale, we invite passionate professionals to join our journey of innovation, helping shape the future of AI-powered business solutions.

The role:

The Solutions Engineer will play a pivotal role in bridging the gap between technical capabilities and customer requirements. You will work closely with sales, product, and engineering teams to deliver tailored demonstrations, technical guidance, and seamless implementations for our clients. This is an excellent opportunity for a technical professional with a passion for problem-solving, customer engagement, and innovative technologies.

Key Responsibilities:

1. Technical Presales Support:

• Collaborate closely with prospects to gain a deep understanding of their unique requirements and business challenges.
• Leverage your expertise to propose innovative and tailored solutions that address their specific needs and drive tangible business value.
• Develop and deliver compelling technical presentations and product demonstrations that resonate with prospects and highlight the benefits of AutogenAI's offerings.

2. Product Expertise and Advocacy:

• Serve as a trusted advisor and subject matter expert, guiding prospects through the capabilities, integrations, and deployment options of AutogenAI's products.
• Gather valuable customer feedback and insights to inform product roadmaps and drive continuous improvement, ensuring AutogenAI stays ahead of evolving market demands.
• Stay up to date of industry trends, competitor offerings, and advancements in AI and LLMs to position AutogenAI as a thought leader and innovator.

3. Documentation and Training:

• Develop comprehensive technical documentation, including user guides, implementation plans, and FAQs, tailored to address prospects' specific needs and concerns.
• Conduct engaging training sessions that empower prospects and internal teams with the knowledge and best practices to maximize the value derived from AutogenAI's products.

4. Cross-Functional Collaboration:

• Foster strong partnerships with engineering teams to ensure prospect requirements are accurately translated into product enhancements and roadmaps.
• Collaborate with the infosec team to address security reviews and compliance-related technical queries, providing prospects with confidence in AutogenAI's commitment to data protection and regulatory compliance.
• Work closely with the marketing team to create compelling technical content, including whitepapers and case studies, that resonate with prospects and position AutogenAI as a trusted partner.

Required Qualifications:

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent experience is a plus.
• 3+ years of experience in a solutions engineering, technical presales, or similar role.
• Strong understanding of AI, LLMs, and cloud-based technologies.
• Some knowledge in programming or scripting languages (e.g., Python, JavaScript) is a plus.
• Experience with APIs, integrations, and technical architecture design.

Skills and Competencies:

• Exceptional communication and presentation skills, with the ability to tailor technical concepts to resonate with prospects' unique needs and concerns.
• Strong problem-solving and analytical abilities, enabling you to identify and address prospects' challenges proactively.
• Customer-centric mindset, with a focus on building long-term relationships and delivering exceptional value.
• Ability to manage multiple projects and priorities in a fast-paced environment, ensuring timely and effective support for prospects.
• Familiarity with security principles and frameworks is a plus, enabling you to address prospects' data protection and compliance concerns.

• Competitive Compensation: Package is dependent on specific experience and qualifications relevant to the role, and will include OTE and commission. 
• Stock Options: Meaningful equity in the company.  
• Health and wellbeing: Comprehensive insurance and wellness programs.
• Flexible Work Options: Enjoy flexible working conditions with the option to work remotely.  
• Innovative Culture: Be part of a supportive and dynamic team at the forefront of AI technology.   
• Additional Perks: Top-of-the-range laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development. 
  

Work Environment:

• Customer-Centric Innovation: We thrive on understanding and acting on our customers’ needs, believing that their success drives our success.
• Ownership & Impact: Everyone takes initiative, owns challenges, and moves quickly to deliver results, often breaking the rules to do what’s right.
• Continuous Learning & Bold Experimentation: We embrace change, celebrate learning from failures, and always push the boundaries to raise the bar
• Transparency & Trust: We value open, honest communication, with feedback and collaboration at the core of everything we do.
• Inclusive & Respectful: Different perspectives drive us forward, and we act with integrity, always doing what we say we’ll do.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you’re excited about joining AutogenAI.