Solutions Consultant

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Our suite of products is market leading in the customer experience space, and we're enjoying terrific success. Our growth targets are ambitious, and we need committed, successful people who have the skills, experience and track record to work with their team to develop and drive enterprise wide growth. Join our team as a Solution Consultant! This role involves working with customers to implement innovative technology solutions that deliver outstanding digital experiences.

What You'll Do

• Collaborate with Account Executives to define overall account strategy, focusing on a technical vision and developing an impact roadmap that supports long-term customer strategies.

• Develop and present a persuasive Argument, ensuring it aligns with both the technical and business objectives of the customer.

• Define and own the customer architecture and technical breakthroughs, working with Account Solution Consultants to build a comprehensive Technical Case narrative.

• Collaborate with Account Executives to establish positive relationships with customer C-suite, acting as a senior trusted advisor.

• Provide advisory services covering the entire customer journey, including customer experience (CX) and internal employee experience.

What Your Primary Accountabilities Will Be

• Validate the current state and goals of the customer, translating them into a target state vision supported by an IT roadmap.

• Assist in the transition to post-sales and value realization stages, advising on operationalizing the mutual business strategy.

• Conduct regular architecture reviews to clarify and adapt to new requirements, ensuring a stable client-vendor relationship.

• Serve as the primary technical expert guiding and supporting Expert.

• Contribute to the customer experience by developing long-term strategies, offering industry insights, and aligning client needs with Adobe's wide range of solutions.

What You Need To Succeed

• Broad knowledge of Adobe solutions and deep expertise in key domains such as customer journey management, data management, implementation, integrations, personalization, and analytics.

• Strong understanding of cloud architecture patterns and how Adobe fits into outstanding enterprise solutions.

• Leadership capabilities and project management skills to align sales resources and drive knowledge across the region.

• Outstanding soft skills to communicate vision, challenge objections, and provide compelling thought leadership.

• Experience engaging with CxO level executives and developing positive relationships with practitioner architects.

• Skilled in developing technical plans, defining key achievements across multiple phases, and ensuring smooth integration of sophisticated technologies.

• Familiarity with working in the Middle East region; Arabic language skills are a plus.

Job Specific Proficiencies & Skills

• Bachelor's degree required; Higher level of education preferred.

• 2+ years of pre-sales or consulting pre-sales experience within the Adobe ecosystem.

• 5+ years of technical solution experience with Adobe DX solutions.

• 10+ years of professional experience in technical roles.

• Demonstrable experience with successful Enterprise Architecture engagements.

• TOGAF qualification is highly desirable.

• Expertise in end-to-end processes and solution matching.

• Experience with Design Thinking in customer engagements.

• Sales process experience and strong presentation and communication skills in English.

• Ability to build and communicate use cases and value propositions effectively.

• Self-motivated, able to multi-task in a fast-paced environment.

• Maintain a solid understanding of competitor solutions and industry trends.

As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, https://blog.adobe.com/en/topics/adobe-life and explore the fantastic benefits we offer at Rewards.adobe.com.

Adobe is an equal opportunity employer. We hire dedicated individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.