DIRECTLY REPORTS TO:
Head of Solution Services
MAIN AREA OF RESPONSIBILITY:
The primary responsibility of the Solutions Sales Consultant is to effectively articulate technical details of the company's product offerings, and propose solutions to client needs based on system capabilities. The Solutions Architect will also provide technical assistance and guidance to customers during the sales cycle by identifying customers' technical and business requirements, consulting with internal technical teams about capabilities, and proposing effective implementation schemes to meet customer needs.
TASKS:
- Acquire and maintain a deep, technical understanding of Sprout's software.
- Elicit client business needs, current processes, and pain points.
- Identify key technical limitations or showstoppers based on client processes, if any.
- Draft targeted, tailor-fit solution proposals and implementation plans.
- Perform cost-benefit analyses of business processes (current vs Sprout implementation)
- Coordinate with internal technical teams on client/industry requirements to drive product development.
- Serve as a product SME for all sales-initiated questions and technical concerns.
- Perform other duties as assigned by the company
QUALIFICATIONS | COMPETENCIES:
- At least 2 years of experience in system and/or business process analysis.
- Strong verbal and written communication skills in both English and Filipino.
- Must be willing to spend a sizable amount of time in the field as a consultant in enterprise sales meetings.
- Must be willing to acquire and maintain a comprehensive understanding of Sprout's software features and limitations.
- Documentation skills in proposing process implementations and use cases.
- A self-driven, highly-analytical individual who strives for a deep and thorough understanding of concepts.
- Experience in HRIS and Payroll software is preferred.
- Experience in Software Design and Development is a big advantage.
- Experience in Project Management is a plus.
Top Skills
What We Do
Sprout is a rapidly growing SaaS company aimed to create paradigm-changing solutions for the Philippines. Our goal is to help small, medium-sized, and large enterprise Philippine businesses grow through our suite of backend solutions that address end-to-end HR challenges - especially with the new normal of hybrid work we are all experiencing. With over 1,000 clients across a number of industries, and with a leadership position in the BPO market, Sprout is uniquely qualified due to our laser focus and keen understanding of the intricate nuances of Philippine HR. The Sprout Ecosystem, a comprehensive and effective cloud-based People Platform, is a powerful and completely secure solution that not only allows companies to manage all their HR in one place, with one employee user interface and open API to leverage other enterprise data but also gives invaluable analytics that aid in better enterprise-wide decision-making. Our team is all about individuals who genuinely want to make things better for Filipinos, and actually have the courage to do something about it. We believe that local talent, combined with diverse international talent, united by a common passion and core values, are not just able to build world-class products, but are also able to ignite digital transformational change that will revolutionize a whole economy.
