What is Contentstack?
Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge.
Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.
Learn more at www.contentstack.com.
Who Are We?
At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!
What Are We Looking For?
Contentstack is excited to welcome a stellar Sr. Solutions Architect to our innovative Technical Solutions Organization in North America! Our Solution Architects are the trusted advisors for our most high-profile accounts and provide pivotal guidance as customers implement Contentstack. Being comfortable with customer account management, and quick on your feet to provide advanced product guidance and implement solutions, is essential. You’ll build trust with stakeholders by translating client business needs into functional and technical requirements. If this sounds like you, and you want to grow, learn, and delight our customers with excellent technology along the way, we might just have your next dream job! Here’s what you’ll be doing:
- Provide post-sales guidance for new and existing customers
- Actively participate in client meetings and presentations with Customer Success Managers to identify technical requirements
- Articulate and demonstrate solutions, influencing customers' technical requirements and architectural decisions
- Communicate emerging client needs and potential market or product opportunities to the engineering team
- Listen carefully to understand what customers aim to achieve—avoid presupposing answers or prematurely determining solutions
- Collaborate with Account Executives, Engineering, and Customer Support teams to ensure the successful delivery of preferred customer outcomes
- Create and demonstrate relevant product use cases and meaningful client scenarios featuring Contentstack to customers
- Help customers design and identify project plans throughout the deployment process
- Maintain an in-depth level of technical and industry knowledge.
- Work with implementation partners throughout the customer development lifecycle, assisting with documentation to successfully scope and size client engagements, including combinations of Contentstack, partner technologies, and partner services
- Travel as needed to customer and partner sites to lead or participate in product workshops
What Really Gets Us Excited About You:
- 8-12 years of web and/or application development experience as a front-end, back-end, or full-stack developer
- 5+ years of experience consulting in customer or partner-facing roles as a CDP technical specialist
- Comfortable with enterprise SaaS sales processes and tools
- Experience with Content Management Systems, personalization platforms, SaaS business applications, marketing automation, and business analytics
- Proficiency in AI technologies and applications
- Proficiency in Node.js, Python, Java, or .NET Core for building backend services
- Expertise in modern application frameworks to build dynamic web solutions, such as Next.js, React.js, Angular, Vue.js
- Skilled in RESTful APIs, GraphQL, and API management solutions
- Expertise in AWS, Azure, or Google Cloud for designing scalable cloud architectures
- Strong experience in building and managing microservices-based systems
- Bachelor’s Degree (Computer Science or Engineering preferred or relevant work experience) preferred
- Proficiency in Spanish is a plus but not required
- You look forward to some travel!
Salary for this role ranges between $155,000 - 175,000 based on skill set and experience
What Do We Offer?
Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.
Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.
Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more!
One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…
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What We Do
Contentstack is a composable DXP which is a digital experience platform assembled from a series of best-of-breed solutions. These solutions work together via APIs to deliver content and digital experiences to customers in a more agile and flexible way than a single, integrated, and essentially monolithic platform. It brings a microservices approach to the DXP space.
Our composable DXP stands out in the market, so your digital experiences can.
The Contentstack platform builds on our pioneering headless CMS roots, making complete what headless CMS alone do not. This includes a built-in Marketplace, full-stack automation, and integrated front-end hosting for full end-to-end digital experience functionality. Unlike legacy DXP solutions, we do this with a 100% open MACH architecture for maximum choice and functionality up and down the composable stack.
There is no stack like Contentstack.
Learn more at www.contentstack.com.
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