Solutions Architect

Kontakt.io is building the platform that care operations run on.

We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.

Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.

Our recent growth highlights:

Team expansion from 70 to 130 professionals

Quadrupled Annual Recurring Revenue (ARR)

Strong capital efficiency, backed by a $47.5M investment from Goldman Sachs

Now targeting $100M+ ARR, we’re seeking a skilled Solutions Architect to help drive our next phase of growth.

As a Solutions Architect, you will play a critical role in advancing our sales efforts by supporting sellers from a technical perspective. Your expertise will ensure the successful execution of complex sales cycles, including demos, pilots, solution design, authoring statement of work and handover to Professional Services.

Key Responsibilities:

• Collaborate with Sales to define and scope accurate, timely proposals.
• Lead persuasive and credible conversations to elevate our technology in the marketplace.
• Establish yourself as a domain expert for internal and external stakeholders.
• Work with Product Management to identify and implement features that address customer needs.
• Share best practices to enhance team efficiency and outcomes.
• Conduct discovery sessions to define business issues and position the value of our solutions.
• Manage and execute PoCs, pilot projects, and proof-of-value exercises.
• Design location-based solutions using Kontakt.io products and partner WiFi infrastructure.
• Deliver training to sales teams, customers, and partners as needed.
• Travel up to 25% to support on-site demonstrations and PoCs.

Qualifications

• 3-5 years of experience in Solutions Architecture, Pre-sales Consulting, or a similar role.
• Bachelor's degree in Engineering or equivalent.
• Excellent Customer facing skills, ability to present to large audiences
• Strong background in technical demos, PoCs, and technical education.
• 3+ years of API programming experience.
• Cloud/SaaS experience.

Bonus Points

• Expertise in RTLS and location technologies (BLE, WiFi).
• Knowledge of networking or tech infrastructure products.
• Experience in the B2B enterprise healthcare sector.
• Familiarity with relational databases, cloud infrastructure (AWS), and Docker.
• Proficiency in Python, JavaScript, or similar programming languages.
• Proven success in PoC/PoV projects leading to closed deals.

What We’re Looking For

• Customer-focused relationship builder.
• Results-driven with a strong sense of urgency.
• Self-sufficient and comfortable in a fast-paced environment.
• Strong technical aptitude and an active listener.
• Growth-oriented and driven to make a lasting impact.

What We Offer

• Fast-paced startup environment with a flat structure.
• Competitive salary and stock option plan (ESOP).
• Collaborative, self-organized workplace.
• Flexible, remote working hours.

We Make Things Easy

Easy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.

Easy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary products and services to achieve your desired outcomes.

Easy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.

We Deliver Fast Outcomes

Industry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.

Delivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.

Outcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.

We Ensure Unmatched Scalability

Priced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.

A Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.

Managed for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.