Solutions Architect

Posted 9 Days Ago
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Tel Aviv Yafo
Junior
Software
The Role
As a Solutions Architect, you will manage complex implementation processes, translate customer requirements into technical specifications, train new users, and provide on-site support. You will work closely with global partners to optimize the Autofleet platform, improve performance, and enhance customer satisfaction through effective communication and project management.
Summary Generated by Built In

Description

We are making the future of Mobility come to life starting today.

At Autofleet, we support the world’s largest vehicle fleet operators and transportation providers by optimizing existing operations and seamlessly launching new, dynamic business models. This drives efficient operations and maximizes utilization.

We’re looking for a Solutions Architect to join our business team and lead complex and strategic processes with our partners around the world: gathering customer technical requirements, leading platform implementation and integrations, managing development processes with internal teams, and delivering high-quality performance and experience for the global fleets using the Autofleet platform.

In your day-to-day role, you will manage complex, multi-stage implementation processes, gather, review, and translate customer requirements into product feature definitions, demonstrate platform best practices, train new users, and lead internal design and implementation of new product features.

  • Manage end-to-end customer implementation processes, from requirements gathering to post-launch support
  • Collaborate with customers to define requirements, translating them into PRDs and technical specifications
  • Guide technical customer teams through best practices of platform implementation
  • Become a technical platform expert, a leading resource for Autofleet’s global partners to implement and leverage the platform capabilities within their operation
  • Execute platform demonstrations and onboarding for operational customer teams
  • Live on-site support for launches and kick-offs
  • Analyze and incorporate customer feedback to drive product improvements and new feature development
  • Identify areas for enhancement, research solutions, and lead execution to optimize platform performance and customer satisfaction
Requirements
  • 2+ years of proven experience leading technical processes as a Product Manager, Solutions Engineer, Implementation Manager etc.
  • High technical aptitude and curiosity, with hands-on experience in SaaS platforms, REST APIs, basic SQL and basic Python.
  • Proven ability to manage multiple complex projects in parallel, consistently meeting deadlines
  • Exceptional communication and interpersonal skills, with strong problem-solving abilities and adaptability to navigate complex challenges
  • Fantastic spoken and written English
  • Availability to travel and implement projects on-site with clients
  • Advantage: Coding experience
  • Advantage: Experience with multinational corporations, especially within automotive, transportation, or mobility sectors

Top Skills

Python
The Company
HQ: Tel Aviv
58 Employees
On-site Workplace

What We Do

Autofleet is the complete solution for fleets and mobility operators to optimize existing operations and launch new on-demand passenger and logistics services.

Using Autofleet’s platform, fleet operators are able to maximize utilization and revenues while reducing fleet downtime and opening up new mobility services.

Autofleet is active worldwide, optimizing tens of thousands of vehicles and millions of monthly rides for leading mobility operators in multiple verticals such as Rental, Taxi & Rideshare fleets, Shared Mobility operators, OEMs, Logistics and others.

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