Solutions Architect / Pre-Sales Engineer

At CADDi, we're looking for a skilled Pre-Sales Engineer to join our team and play a crucial role in ensuring client satisfaction and driving growth. This position offers dynamic and hands-on experience, and you'll wear multiple hats and contribute to various customer-facing functions at CADDi.

What your days will look like:

• Directly interact with sales, partners, and customers to understand their specific needs and requirements.
• Develop and implement innovative solutions to integrate customer systems with our platform, leveraging technologies like RPAs and APIs.
• Extract, analyze, and transform data from various sources to support demos, reports, and decision-making.
• Design, build, and maintain integrations between our platform and third-party systems, ensuring data security and compliance.
• Provide technical support to customers, troubleshooting issues, and resolving problems.
• Create and maintain clear and concise documentation for system architecture, integration processes, and troubleshooting procedures.

• Strong proficiency in SQL, JavaScript, or Python. Familiarity with PDM/PLM/ERP software.
• Deep understanding of database architecture, including query optimization, data modeling, and data warehousing.
• Excellent problem-solving and analytical skills to identify and resolve complex technical issues.
• Effective communication skills, both written and verbal, to interact with technical and non-technical stakeholders.
• Ability to quickly learn new technologies and adapt to changing requirements.
• Strong teamwork and collaboration skills to work effectively with cross-functional teams.
• Self-motivated and proactive approach to work with a passion for continuous learning and staying up-to-date with industry trends.
• Possesses a global mindset with a willingness to work with teams across different time zones and cultures.

What would have us dialing your number immediately:

• Experience working in a start-up tech environment
• Experience in a manufacturing SaaS or manufacturing technology environment
• Ability to lead technical projects and mentor team members.

What you will get in return:

• Competitive Pre-Sales Engineer salary in the Chicago market with company-paid healthcare benefits, 401k matching, generous time off, and work/life balance.
• Ground-floor opportunity to shape the future of our integration strategy and architecture.
• Work with innovative and cutting-edge technologies and methodologies.
• Exposure to cross-functional collaboration and leaders within a growing startup environment where your voice will be heard.
• The chance to directly impact customer satisfaction, retention, and business growth, helping multiple manufacturing businesses succeed and grow in the US.

At CADDi, we're committed to creating a work environment that fosters your well-being and professional development. Here are some of the benefits you'll enjoy as part of our team:

• Comprehensive Health Benefits: We provide 100% company-covered employee comprehensive health insurance, including medical (UnitedHealth), dental (Principal), and vision (VSP) to keep you and your family healthy.
• Ownership & Rewards: Be a part of our success story with a competitive stock options plan.
• Financial Security: Start saving for your future with our 401k plan, featuring a generous 4% company match starting on day one.
• Generous Time Off: Maintain a healthy work-life balance with 15 days of paid time off, five dedicated sick days, and ten company holidays to celebrate throughout the year.
• Thriving Culture: We foster a vibrant work environment with delicious company lunches, engaging events, and healthy drinks and snacks to keep you fueled. Celebrate your achievements with us at quarterly events and holiday gatherings.
• Learning & Development: We invest in your growth by providing opportunities to join professional organizations, attend industry conferences, and participate in various learning initiatives.
• Financial Incentives: Benefit from commuter and parking benefits to simplify your daily commute. We also offer referral bonuses to help you spread the word about exciting opportunities at CADDi.

We are a diverse and inclusive workplace that values your unique talents and perspectives. We are committed to building a team that reflects the communities we serve.

Ready to join a passionate team and make a real difference in the future of Manufacturing in the US? Apply today, and let’s talk.