Solutions Architect

Detailed Description

Roles and Responsibilities:

• Design complex Data Center and/or cloud solutions to fix a diverse range of business problems for large variety of client verticals, using the best technology solutions to meet specific business needs.
• Assist in the business development life cycle by serving as a Subject Matter Expert (SME) to identify and qualify current Collaboration offerings and validate emerging product offerings.
• Assist in the development of Data Center and/or cloud sales positioning and go to market strategies and deliver sales enablement training to localized sales teams.
• Become the client’s trusted technical advisor on major projects for key accounts and establish relationship with client independent of the account manager.
• Maintain a professional demeanor when dealing with clients; interact at all levels within the client organization.
• Discuss client business goals and provide evaluation and direction in both operational processes and technical architectures.
• Lead the development of formalized Data Center and/or Cloud solution methodologies and delivery strategies.
• Write proposals, reports, and general project documentation.
• Develop and maintain vendor relationships within the channel.
• Build and maintain a repository of deliverables, methodologies, and business development documents.
• Development of level of effort and cost estimations for completion of product solutions.
• Development of Statement of Work (SOW) documentation for the completion of product solutions.

Skills and Experience:

• 5+ years advanced Data center and/or Cloud design and implementation experience and customer-facing solution-based selling.
• Proven work experience dealing with major customer accounts.
• Strong knowledge of core technology services and design of the most complex solutions across a broad range of client verticals.
• Mastery of network protocols and design.
• Mastery knowledge of Data Center and/or Cloud technology services and design of the most complex solutions across a broad range of customer verticals.
• Mastery knowledge of Data Center and/or Cloud upgrade components and requirements.
• Strong ability to interpret client Collaboration challenges and issues and be able to translate into technical solutions.
• Broad-based technology understanding and competence in multiple technologies and solutions.
• Ability to apply knowledge of sales strategies in behavior and communications throughout the duration of the sales cycle.
• Ability to work in complex situations and implement more creative solutions into their designs, and to proactively solve problems and suggest solutions.
• Ability to integrate all business processes to optimize opportunity, profitability, and productivity.
• Strong ability to present complex solutions to a variety of technical and nontechnical audiences.
• Ability to listen and communicate orally and in writing to technical, nontechnical, and executive customer contacts.
• Strong ability to write proposals, and create proposal templates and best practices.
• Ability to interact across a broader range of customer contacts, and to guide other employees with their customer interactions.
• Strong understanding of business principles, key drivers, and business models.
• Customer-service oriented.

Minimum Qualifications/Technical and Education Requirements:

• Bachelor’s degree or equivalent in related field experience
• Data Center specialized level in multi-vendor and product technologies. CCNP-Data Center certified or actively pursuing, or other CCNP-x certification, CCDP preferred, minimum of CCDA. AWS Certified Solutions Architect or actively pursuing, or other AWS professional certification. Multiple higher-level certifications, and cross-trained on other non-Cisco vendors’ products, as applicable.

Great reasons to join our team:

Medical, dental, vision, paid and vol. life insurance, 401K match, STD/LTD benefits, referral bonuses, training allowances, supplier discounts, PTO, and paid holidays,