Synonymous Business Title: Solutions Advisor
Overview
Blue Yonder is seeking a knowledgeable Solutions Advisor that owns the positioning and demonstration of all new software and services solutions in a customer environment. The ideal candidate will have a passion for helping customers and a deep understanding of supply chain software solutions. As a Solutions Advisor, you will be responsible for providing pre-sales support to customers, assisting with product demonstrations, and responding to technical questions. This role will represent the entire Category Management portfolio of Blue Yonder solutions and services at a strategic, functional and business process level.
What you’ll do
- Provide pre-sales support to customers, including solution demonstrations and presentations
- Effectively connect the customer business processes to the best in class utilization of Blue Yonder Category Management solutions
- Respond to customer inquiries and provide functional and technical support as needed
- Collaborate with cross-functional teams to deliver customer solutions
- Stay up-to-date with new software features and functionalities
- Continuously improve customer support processes and procedures
- Participate in the creation of proposals and responses to RFPs
- Provide product and solution training to the sales team as needed
What we are looking for
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 3+ years of experience in a software sales or pre-sales role
- 3+ years or equivalent experience in Retail, CPG or related Industry
- Experience with Category Management Business Process and Solutions
- Strong understanding of supply chain software solutions
- Excellent written, verbal communication and presentation skills
- Energetic, engaging, dynamic and enthusiastic
- Ability to work independently and in a team environment
- Strong problem-solving, multi-tasking skills and attention to detail
- Experience with a ticketing system and CRM software is a plus.
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Experience with a ticketing system and CRM software is a plus.
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The Base Salary Range for this position is $90,000.00 to $115,000.00
*LI-Remote
*LI-HH1
The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
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Comprehensive Medical, Dental and Vision
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401K with Matching
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Flexible Time Off
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Corporate Fitness Program
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Wellbeing Days
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A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
What We Do
Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential
Blue Yonder’s tagline “Fulfill Your Potential” reflects the company’s mission to empower every organization and person on the planet to fulfill their potential. Each day, our global teams of associates and business partners work together to accelerate global economic growth, increase sustainability and prosperity with a Sonoran Spirit.
