Solution Engineer

Posted 18 Days Ago
Be an Early Applicant
Hiring Remotely in Switzerland
Remote
Senior level
Information Technology • Other
The Role
As a Solution Engineer at Tanium, you will collaborate closely with the sales and technical teams to understand customer needs, deliver platform demonstrations, and develop customized Tanium solutions. Your role will involve leading technical discussions and ensuring effective customer engagement throughout the sales process, while also maintaining strong relationships and participating in marketing events.
Summary Generated by Built In

Summary/Objectives

We are changing the world! Want to help the largest organizations on the planet achieve unprecedented visibility and control over the most complex environments in the world?

Do you have an uncanny ability to understand customer needs and deliver solutions? Do you have technical skills along with the ability to translate those skills to any audience? At Tanium our Sales Engineering team works closely with Sales and Technical Account Management (TAM) teams to engage current and potential customers. We drive and lead the technology evaluation stage of the sales cycle, demo the platform, and deliver comprehensive Proof of Value (POV). 

You will be engaged in interactive pre-sales discovery meetings, analysis of customers’ current technology and architecture, operational and business needs; and the development and presentation of appropriate Tanium solutions. You will lead deep-dive technical discussions with the customer to position Tanium’s transformative enterprise operations and security platform to the relevant stakeholders, from C-level to the technology user. 

Essential Job Functions 

  • Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates 
  • Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities 
  • Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges 
  • Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals 
  • Partner with field engineering teams (TAMs) to ensure maximum technical effectiveness and consistent customer 
  • experience throughout the POV process 
  • Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills 
  • Build, manage and maintain strong relationships with customers, peers and partners 
  • Actively participate and speak at regional marketing events and conferences 
  • Customer facing Sales and Channel enablement, including training 
  • Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and TAM organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle 
  • Travel expected to be 40-60% to engage with customers and prospects in person 

 Minimum & Preferred Job Qualifications 

  • 8+ years of operational and/or selling experience in endpoint operations or security 
  • 4+ years of experience in customer-facing or customer support positions 
  • Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments 
  • Experience presenting at multiple levels, from C-Suite to Solution Users 
  • A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes 
  • Broad knowledge of the IT security, operations, and compliance space and products 
  • Deep knowledge with hands-on experience in one or more of the following: 
  • Endpoint Security 
  • IT Operations Management 
  • Regulatory Compliance 
  • Broad knowledge of scripting languages is a plus 
  • Demonstrated critical thinking skills 
  • Excellent written and verbal communication skills 
  • Naturally team-oriented with a mission-first attitude 
  • BS degree in Computer Science, Mathematics, Engineering or equivalent experience required 

 Core Competencies 

Tanium Competencies: 

  • Demonstrates initiative and motivation 
  • Excellent oral and written communication skills 
  • Team player 
  • Person of high ethics and integrity 
  • Ability to work in a fast-paced, changing environment 

 About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X. 

Top Skills

Scripting Languages
The Company
HQ: Kirkland, WA
1,900 Employees
Hybrid Workplace
Year Founded: 2007

What We Do

Tanium is the industry's first and only provider of converged endpoint management (XEM) leading the paradigm shift in endpoint management — consolidating tools, connecting workflows and bringing together people to create a convergence. Our vision is to provide certainty in uncertain times. To see and control everything with a chip. To manage and secure complex IT environments at scale and in real time. Find your new career opportunity with us here: https://www.tanium.com/careers and visit us at www.tanium.com

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