Solution Designer

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

This role sits at the heart of the organisation and is the linchpin between Billing & Finance, People and Design, Engineering & Product (DEP). This role owns and is responsible for all the Billing & Finance / People applications, including systems such as Zuora, Salesforce, Netsuite, Pigment, Rippling, Lattice and Lever to name a few. 

This is a critical role in our business systems team, due to the large number of applications that make up the domain. This role will partner with the Finance & People teams (Ops and Leadership) to ensure applications are fit-for-purpose and are easily extendable for the future.

The Solution Designer is responsible for project delivery, gathering requirements, designing the end-to-end solutions and driving delivery of the project, with the assistance of a team of engineers, 3rd party vendors and hands-on configuration of systems (where practical).

Responsibilities

• Architectural Leader for challenging and complex projects that impact on the domain
• Partner with various stakeholders, subject matter experts across the organisation
• Be the broad knowledge expert in the domain
• Lead and deliver projects, both from an architectural and hands-on perspective
• Present solutions to both technical and non-technical team members at all levels of the company

Skills & Experience

• 5 years working as a Solution Architect (or business systems engineer or equivalent) with particular focus on SaaS technologies and a billing focus - with particular experience with Zuora and Salesforce
• Be Hands on - writing architecture / solution designs, collaborating with others and getting into the systems to make changes
• Designing end-to-end solutions that meet business needs, considering factors such as scalability, performance, security, and integration capabilities
• Practical experience working with architectural frameworks and methodologies, such as TOGAF, Zachman or similar, allowing you to develop roadmaps/plans that align technology with business objectives
• Ability to influence others and drive decisions in a highly dynamic and customer-focused environment. Must have the ability to listen, understand and persuade
• Technical acumen and a strategic understanding of the essential systems used to support a SaaS organisation, which must include Salesforce and Zuora
• CPQ experience (nice to have)
• Certifications in Salesforce are a plus.
• Advanced SQL knowledge
• Java development experience would be a benefit
• TOGAF certification would be an advantage

Employee Perks

- Ownership in the company via Share Options

- Paternity/Maternity Leave Policies

- Flexible Remote-First Work Policy

- Company wide Development & Coaching

- Hackathons

- Awards - "Your Time to Shine & Celebrate Success"

- Social Events & variety of social clubs (Books, LGBT, Games, Sports)

- Mental Health Support

- Munch & Learns

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

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