Solution Architect Team Lead

Semperis focuses on creating an employee experience that is aligned with our vision—being a Force for Good— starting with being a good workplace. Semperis is recognized as one of America’s Fastest-Growing Cybersecurity Companies on the Inc. 5000 List, a DUNS 100 top Start Up to work for and Inc. Best Workplace for multiple years.  With teams around the world, you’ll be working alongside top global talent in Cybersecurity and Identity Access Management. 

If you are a purpose-driven person who always sees the glass as half full, seizes opportunities, and has an urge to learn and develop your skills—we’d love to meet you. 

What we are looking for:  

We are looking for a Solution Architect Team Lead to join our team. 
 
What you will be doing:

As a Solution Architect and Team Lead at Semperis, you will be an essential member of our Technical Delivery team.

You will collaborate with Customer Success, Product Engineering, and Research to deliver the latest security and identity solutions.

You will lead a team of highly skilled Solution Architects who assist Semperis customers with the implementation, operation, and optimization of Semperis security and identity solutions in their particular hybrid identity environments. As a “player-coach,” your responsibilities will include:

• Lead a high-performing team through effective mentorship and guidance

• Motivate team members to perform their best while maintaining a healthy work-life balance

• Manage and optimize the use of team resources

• Provide technical solutions to meet customers’ business and technical goals

• Guide customers through the deployment process, including deployment design, technical assistance during software installation, troubleshooting, and resolving configuration issues. 

• Troubleshoot Windows Server OS, Active Directory, networking, security, and other issues that may arise during deployment.

• Provide technical services after deployment, including health checks, upgrades, expansions, technology refreshes, security reviews, and assistance during recovery exercises, outages, and security breaches. 

• Convey and document technical requirements to and from customers 

• Provide input and feedback to Product, Engineering, and Research teams 

• Maintain expert knowledge of Semperis products to deliver high-value solutions that meet customer needs, and maintain knowledge of emerging trends in related technology areas

What you will bring to the table:    

• At least 5 years of knowledge and hands-on experience in Microsoft Active Directory from a system integration vendor or enterprise IT organization 

• Proven experience leading a technical delivery team

• Extensive experience in administering, architecting, or supporting an enterprise Active Directory environment as well as implementing processes for efficiency and quality

• Hands-on Windows Server and Active Directory troubleshooting knowledge

• Awareness of identity, access management, and infosec product landscapes

• Proven customer-facing orientation and excellent verbal and written communication skills 

• Knowledge of and hands-on experience with Azure AD and Office 365 is a bonus 

• Bachelor’s Degree in a related field (CS or Engineering) or equivalent professional experience

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Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics.  Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.