ABOUT THIS POSITION
The Enrollment Specialist is responsible for facilitating the EDI enrollment process for our new clients as they walk through the Implementation progress. This will include gathering provider information, completing EDI agreements and working with our clients, vendors, payers and assigned Waystar Implementation Team to ensure enrollment is complete for the client at the time of go live.
WHAT YOU'LL DO
- Understand customer needs and setup requirements based on account types (i.e. physician group, surgery center, lab, etc.), number of Tax ID’s, NPIs, mix of payers, etc.
- Ensure registration is received and completed thoroughly and in a timely manner.
- Generate, monitor and follow up on EDI agreements meeting specific implementation deadlines.
- Monitor accounts for rejections or issues specific to enrollment related items throughout the client’s implementation.
- Maintain up to date and accurate documentation of the account throughout the implementation process.
- Train clients on the Waystar Enrollment screens
WHAT YOU'LL NEED
- Strong Communication & Team Collaboration Skills: Ability to interact effectively with clients and the project team to coordinate enrollments and project advancement
- Organization & Time Management Abilities: Capacity to prioritize tasks, manage deadlines, and maintain project focus related to enrollments
- Problem-Solving & Adaptability: Skills to address issues and adjust plans swiftly when challenges arise
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
What We Do
Waystar provides market-leading technology that simplifies and unifies healthcare payments. Our cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds, and brings more transparency to the patient financial experience.
The Waystar platform is used by more than 450k providers, 750 health systems and hospitals, and 5k health plans—and integrates with all major HIS and practice management systems.
The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue.
At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
