Software Test Engineer

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

Let’s talk about the team and you

The ResMed Global Technology Services team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. This role is in support of the Commercial Operations business unit, inclusive of customer service, logistics and distribution, and warehouse facilities management. The Software Test Engineer(STE) will be embedded with a dynamic, fast-paced team in IT responsible for supporting multiple state of the art, mission critical distribution centers in the US. The team supports key business capabilities for ResMed including order, inventory, and inbound product management using multiple Warehouse Management Systems integrated with Oracle ERP.

As the Software Test Engineer(STE), you will be part of the Software Test Engineering team which encompasses Test, Performance and V&V functions.  The role strives to ensure that STE activities are conducted to a high standard aligned with the right business priorities and needs.

This role is perfect for individuals who have experience delivering high quality software and test automation solutions in a highly dynamic development environment, who enjoys rolling their sleeves up, getting involved in solving problems and removing obstacles.

You will play a critical role in planning, implementing, leading and executing all aspects of Quality and Testing. The right candidate will be able to deeply analyze systems to determine what to test, the priority of those tests, and the best way to test.

Let’s talk about Responsibilities

• Review requirements, specifications and technical design documents to understand detailed system requirements
• Work closely with Business Analysts, Developers, QAs and other stakeholders to clarify system requirements
• Develop detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and co-ordinate testing activities
• Develop simple to high complexity test automation scripts using company approved tools and frameworks
• Identify, record and track defects with detailed documentation
• Maintain and publish Test metrics and Defect reports to all stakeholders regularly
• Troubleshoot errors, perform root cause analysis and document detailed steps to recreate the defects
• Develop, maintain and automate Regression testing suite
• Diagnose defects and track them from discovery to resolution
• Identify risks and create plans to mitigate them
• Report progress, plans, and problems to upper management and other involved parties
• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally
• Continuously improve the company’s current processes and practices to make them more efficient
• Partner with engineering teams to stay informed of new technologies and ensure system components are designed for testability
• Develop and facilitate a Quality Centre for Excellence to improve quality discipline across the organization

Let’s talk about Qualifications and Experience

This is a skilled profession that requires previous experience in quality assurance, preferably in logistics and distribution, along with prior management experience.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Required:

• Bachelor’s Degree in Computer Science, Electrical Engineering or a related discipline required; advanced degree a plus
• At least 3 years of experience in the software quality field including prior hands-on experience developing and executing test cases, scripts, plans and procedures
• Familiarity with object oriented/functional programming languages such as Python, Java, Ruby, etc... and understanding of multi-tier web application architecture and deployment
• Strong knowledge of software QA methodologies, tools and processes
• Demonstrated ability to apply metrics-driven approach to improve software deliverables and improve predictability and reliability of releases
• Strong understanding and experience working within an Agile software development process
• Strong interpersonal verbal, oral, and written communication a must
• Strong analytical and problem solving skills
• Excellent time and project management skills
• Self-motivated, works well independently and with others

Preferred:

• Hands-on experience with Test Management and Defect Management tools like TestRail, qTest or Quality Center
• 1-2 years of experience developing UI and backend test automation for Oracle, SQL, and .Net technologies
• Experience working on Supply Chain Systems

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position is: $107,000 - $134,000 USD

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.